Field service engineer

5 giorni fa


Roma, Italia Mase Consulting Ltd A tempo pieno

Field Service Engineer / Pharmaceutical Automation Technician Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex pharmaceutical equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Service Engineer / Service Technician to join their team. (Equipment training provided). Why This Company? This leading automation manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and market demand for their equipment they have ambitious plans to expand their support function across Europe. Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry's most advanced equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality. Rewards & Benefits€40 K - €48 K Basic Salary (dependent on experience) Additional 1 Month Salary paid as a bonus each December Performance Bonus €15-20 K Overtime (paid at 1.5x)€600 Vacation Pay Company Car (with private use allowed) Travel Expenses All local requirements – Pension, Healthcare, Holidays etcAbout The Role As a Service Engineer / Service Technician you will work from a home office and be responsible for:Operating in an 80% mechanical and 20% electrical role. Working within a service engineering team supporting pharmaceutical manufacturers across Italy. Attending a low number of customer calls as each case can be extremely complicated and time consuming. On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training. Supporting customers outside of Italy should an emergency occur requiring your support. Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs. Working with the engineering planner to coordinate activities and movements. Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair. Completing service visit reports.


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