Remote SaaS E-Commerce Customer Support Specialist

A leading hospitality tech firm is looking for a Customer Onboarding Specialist to enhance the onboarding experience for clients. This role involves managing onboarding processes, conducting tailored training sessions, and ensuring client satisfaction. Candidates should have a client onboarding background, exceptional communication skills, and be fluent in...

Jimdo is hiring for a role that starts with day-to-day customer support and evolves into a fiduciary agent handling complex billing, contracts, and disputes. You’ll resolve inquiries, balance customer needs with company sustainability, and identify recurring issues to guide product improvements. The position offers fully remote work with opportunities for...

Bachecalavoro is seeking a fully remote Italian-speaking customer support specialist to work from anywhere in Greece. The role provides full relocation support, paid training, and a competitive salary package.You will assist customers in Italian via phone, email, and chat, resolve inquiries, and document interactions in our CRM. Shift rotation 08:*****:00,...

Sede di lavoro: San Casciano VP (FI) - Smart Working (3 giorni a casa+2 in ufficio) Chi siamo Qapla' SPA SB è una piattaforma SaaS leader per la gestione del post-vendita e delle spedizioni nell'e-commerce. Aiutiamo brand e merchant a trasformare la logistica e l'esperienza di consegna, in un momento di valore per i loro

Technical Support Specialist (SaaS | SQL) based in Italy. We are looking for an experienced Technical Support Specialist to troubleshoot complex issues across databases, applications, and infrastructure in a live SaaS environment. In this remote role, you will support enterprise clients operating business-critical systems where reliability, performance, and...

Sede di lavoro: San Casciano VP (FI) - Smart Working (3 giorni a casa+2 in ufficio) Chi siamo Qapla' SPA SB è una piattaforma SaaS leader per la gestione del post-vendita e delle spedizioni nell'e-commerce. Aiutiamo brand e merchant a trasformare la logistica e l'esperienza di consegna, in un momento di valore per i loro clienti. Il ruolo Cerchiamo un...

RealAdvisor è alla ricerca di un/una Retention Specialist freelance a tempo pieno, da remoto, per rafforzare le relazioni con i clienti B2B e ridurre il churn nei servizi SaaS. Si richiedono eccellenti capacità comunicative, orientamento ai risultati e una forte attitudine commerciale, con abilità nel gestire criticità e trasformarle in opportunità di...

Jobgether is seeking a Technical Support Specialist (SaaS | SQL) based in Italy to troubleshoot complex issues across databases, applications, and infrastructure in a live SaaS environment. This fully remote role supports enterprise clients and involves SQL diagnostics, collaboration with engineering, and exposure to Azure, SQL Server, .NET, and Angular. You...

Cbtalents is seeking an Italian-speaking Customer Support Representative to join a Greece-based, remote project. You will assist Italian-speaking customers via phone and digital channels, handling inquiries and resolving issues with a customer-first approach. The role offers relocation support and is fully remote from Greece, with candidates who can relocate...