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Customer support internship
8 ore fa
Applications will only be considered if you are fluent (C1 minimum) in Italian, English, and French, both written and spoken.
Customer Support Intern
Contract: 6-month Full-time Internship
Octorate is a tech company operating in the hospitality industry and part of the Dylog-Buffetti Group. We develop a cloud-based, all-in-one platform that helps hotels, B& Bs, and property managers simplify daily operations. With an international client base, we are dedicated to helping our partners grow and succeed through technology.
We are looking for a patient and tech-savvy Customer Support Intern to join our team in Rome. You will be the first point of contact for our international clients (especially those in French-speaking markets), helping them navigate our platform and solving their daily challenges. This internship is perfect for someone who loves problem-solving, enjoys helping others, and wants to understand how a Saa S product works from the inside out.
Assist colleagues in providing customer support via email, chat, and phone
Help update CRM and support tools with accurate client information
Fluency in Italian, English, and French (C1 minimum – written and spoken) is mandatory.
Spanish is considered a plus
Availability to work on-site at our Rome office What we offer
€1.000 net monthly compensation
Structured training and mentorship with an experienced team
Because here, you're not just helping users. You're building relationships, solving real problems, and making life easier for people in hospitality who rely on great tech and great service
