IT Business Analyst

***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d'utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de*****The opportunity**The Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure successful project delivery. The Business Analyst will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness.**Responsibilities****1. Requirement Elicitation and Analysis:*** Work closely with business stakeholders to understand their needs, objectives, and challenges.* Elicit, document, and analyze business requirements, processes, and workflows.* Translate business requirements into clear and concise functional specifications for technical teams.**2. Solution Design:*** Collaborate with technology teams to design solutions that meet business needs.* Propose innovative and practical solutions to address business challenges.* Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.**3. Stakeholder Communication:*** Serve as a liaison between business stakeholders and technology teams.* Communicate complex technical concepts to non-technical stakeholders.* Present findings, recommendations, and project updates to various audiences.**4. Documentation:*** Create detailed documentation including business requirements, process flows, use cases, and user stories.* Maintain accurate and up-to-date project documentation throughout the project lifecycle.**5. Project Management:*** Collaborate with project managers to define project scope, objectives, and deliverables.* Assist in project planning, estimation, and resource allocation.* Monitor project progress and identify potential risks or deviations from the plan.**6. Quality Assurance:*** Participate in system testing, user acceptance testing, and validation of implemented solutions.* Ensure that delivered solutions meet the specified requirements and are of high quality.**7. Process Improvement:*** Identify areas for process optimization and efficiency enhancement.* Recommend process improvements and assist in their implementationThe Business Analyst will collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. They will translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure successful project delivery. The Business Analyst will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness.* You obsess about customers, listen, engage and act for their benefit.* You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.* You thrive in teams and enjoy getting things done together.* You take ownership and build solutions, focusing on what matters.* You do what is right, work with integrity and speak up.* You share your humanity, helping us build a diverse and inclusive work environment for everyone.**What we are looking for*** Bachelor's degree in information technology or a related field.* Proven experience as a Business Analyst or in a related role.* Strong analytical, problem-solving, and critical-thinking skills.* Excellent communication and interpersonal abilities.* Proficiency in requirement gathering techniques, process modeling, and documentation.* Familiarity with project management methodologies and software development lifecycle.* Ability to collaborate effectively with cross-functional teams.* Knowledge of Structured Query Language* Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc.* Certification in Business Analysis is advantageous.* A competitive salary and benefits packages.* A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.* A focus on growing your career path with us.* Flexible work policies and strong work-life balance.* Professional development and leadership opportunities.**Our commitment to you*** Values-first culture We lead with our Values every day and bring them to life together.* Boundless opportunity We create opportunities to learn and grow at every stage of your career.* Continuous innovation We invite you to help redefine the future of financial services.* Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.* Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l'adresse .**Manuvie est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d'attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d'un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l'ascendance, du lieu d'origine, de la couleur, de l'origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l'orientation sexuelle, des caractéristiques génétiques, du statut d'ancien combattant, de l'identité de genre, de l'expression de genre, de l'âge, de l'état matrimonial, de la situation de famille, d'une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d'éliminer les obstacles à l'accès égalitaire à l'emploi. C'est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d'accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.**Modalités de travail**Au bureau #J-18808-Ljbffr