Customer Support
5 giorni fa
Customer Support - Tecnico role at Fedegari Fedegari is a global leader in sterilization and biocontamination solutions, with 70 years of experience in the life sciences industry. Position In an effort to strengthen our Customer Care team in Rome, we are looking for a Technical Customer Support resource to supervise and coordinate service and validation engineers, ensuring proper customer assistance in resolving plant issues. Responsibilities Guarantee correct management of customer cases ensuring timely and effective solutions. Guarantee correct management of operational processes and organization of field resources. Ensure correct sharing of technical knowledge and training with field resources. Key Activities Analyze issues reported by customers, agents or branches. Plan and schedule intervention services at a global level with the customer. Cooperate in the management of field activities. Govern the technical support area for optimisation of field resource management. Interface with customers to resolve cases and technical issues. Handle global issues and interface with internal entities. Attend meetings with customers and inspect sites. What We Offer Entry into an international project-based work environment where each project is customised. Workplace in direct contact with the production site. Company cafeteria. Opportunity for professional growth (vertical and horizontal). Advance travel planning. Company‐organised travel (flights, transport, meals, accommodation). Direct hiring, salary negotiated based on experience. Requirements Technical diploma or degree in technical discipline. At least 5 years of experience in machine service, preferably in field. Knowledge of management systems and CRM. Reading technical drawings, installation, electrical, P&ID, configuration of phases. Knowledge of electrical and mechanical schematics. English language at B2. Willingness to travel. Additional Competencies Analytical ability. Strong problem‐solving attitude. Flexibility. Dynamic. Team work capability. Relationship and communication skills. Additional Information Depending on the professional background, the selected candidate will undergo an initial training program that includes field activities and client visits, to become more effective with customers and autonomous in daily tasks. Seniority level Mid‐Senior level Employment type Full‐time Job function Customer Service Industries Machinery Manufacturing, Industrial Machinery Manufacturing, Mechanical or Industrial Engineering #J-18808-Ljbffr
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Customer Support Tecnico
23 ore fa
Vistarino, Italia Fedegari A tempo pienoCustomer Support - Tecnico role at Fedegari Fedegari is a global leader in sterilization and biocontamination solutions, with 70 years of experience in the life sciences industry. Position In an effort to strengthen our Customer Care team in Rome, we are looking for a Technical Customer Support resource to supervise and coordinate service and validation...
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Customer Support Tecnico
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Vistarino, Italia Altro A tempo pienoCustomer Support - Tecnicorole atFedegariFedegari is a global leader in sterilization and biocontamination solutions, with 70 years of experience in the life sciences industry.PositionIn an effort to strengthen our Customer Care team in Rome, we are looking for a Technical Customer Support resource to supervise and coordinate service and validation...
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Customer Support Tecnico
1 giorno fa
Vistarino, Italia Altro A tempo pienoCustomer Support - Tecnico role at FedegariFedegari is a global leader in sterilization and biocontamination solutions, with 70 years of experience in the life sciences industry.Position In an effort to strengthen our Customer Care team in Rome, we are looking for a Technical Customer Support resource to supervise and coordinate service and validation...
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Customer Support Tecnico
21 ore fa
vistarino, Italia Altro A tempo pienoCustomer Support - Tecnico role at FedegariFedegari is a global leader in sterilization and biocontamination solutions, with 70 years of experience in the life sciences industry.Position In an effort to strengthen our Customer Care team in Rome, we are looking for a Technical Customer Support resource to supervise and coordinate service and validation...
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Senior Technical Support Lead
5 giorni fa
Vistarino (PV), Italia Altro A tempo pienoA global leader in sterilization solutions is seeking a Technical Customer Support resource to supervise service and validation engineers. This role requires overseeing customer case management, scheduling interventions globally, and resolving technical issues. Candidates should have at least 5 years of experience, a technical diploma or degree, and...
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Store Customer Support
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Pavia (PV), Italia Starbucks A tempo pienoThe Customer Support partner is responsible for ensuring excellent customers’ welcome and continuous support to our customers within the Roastery, contributing to a legendary Roastery experience. The role combines operational support and focuses on customer connection, assistance, and lobby support. Responsibilities Greet customers with warmth and...
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vistarino, Italia Altro A tempo pienoA global leader in sterilization solutions is seeking a Technical Customer Support resource to supervise service and validation engineers. This role requires overseeing customer case management, scheduling interventions globally, and resolving technical issues. Candidates should have at least 5 years of experience, a technical diploma or degree, and...
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Digital Service
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Digital Service
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Vistarino (PV), Italia Fedegari A tempo pienoJoin to apply for the Digital Service - Automation role at Fedegari. Clever So Braver significa essere partner strategici per i principali attori dell'industria farmaceutica. Con 70 anni di esperienza, Fedegari si è affermata come leader mondiale nelle soluzioni di sterilizzazione e bio-decontaminazione, trasformando la sua profonda conoscenza in valore...
