Sales & Business Development Coordinator

pWe are looking for a bSales Business Development Coordinator /b to join the DHL eCommerce Cross Border Solutions team /p pLocation: Milan, Italy /p pEmployment Type: One-year temporary contract with the possibility of extension /p pGross Total Compensation (Annual Base Salary + Profit Sharing): €32,000–€42,000, depending on the candidate’s qualifications, skills, seniority, and relevant professional experience /p pReporting Line: Strategic Key Account Manager /p pJoin DHL eCommerce /p pAt DHL eCommerce Italy, we believe that our people make the difference. We embrace change, think creatively, take ownership, and work together to deliver simple and effective solutions for our customers. Every parcel we deliver helps connect people and businesses, making everyday life easier and more convenient. /p h3Overall, Purpose of the Role /h3 pThe Sales Business Development Coordinator supports the commercial growth of the company through lead generation, marketing and communication activities, event management, and sales support initiatives. /p pThe successful candidate will act as a trusted advisor to customers, helping them optimize their logistics and eCommerce supply chain while delivering sustainable revenue and margin growth for DHL eCommerce. /p h3Key Responsibilities /h3 h3Lead Generation Qualification /h3 ul liIdentify and qualify potential customers through market research, digital channels, events, and networking activities. /li liSupport the management of sales leads and opportunities within the CRM system. /li liConduct initial prospect outreach and coordinate follow-up activities with the Sales team. /li liMaintain and update prospect databases to ensure data accuracy and completeness. /li /ul h3Sales Support /h3 ul liProvide administrative and operational support to the sales force across the entire national territory. /li liAssist with customer presentations, commercial proposals, and sales documentation. /li liSupport sales performance tracking and reporting activities. /li liCoordinate with internal departments to ensure timely responses to customer requests and opportunities. /li /ul h3Tender Management Support /h3 ul liSupport the preparation and submission of tenders, RFPs, RFQs, and commercial proposals. /li liCoordinate the collection of information and documentation from relevant internal stakeholders. /li liEnsure compliance with tender requirements, deadlines, and submission processes. /li liMaintain an organized repository of tender-related documentation and templates. /li /ul h3Marketing Communication /h3 ul liCoordinate internal and external communication activities to enhance brand awareness and market visibility. /li liSupport the creation of marketing materials, presentations, newsletters, case studies, and social media content. /li liCollaborate with internal stakeholders to ensure consistent messaging across all communication channels. /li /ul h3Events Management /h3 ul liOrganize and coordinate the company's participation in industry exhibitions, conferences, trade fairs, and networking events. /li liManage logistics, promotional materials, registrations, and stakeholder engagement before, during, and after events. /li liPlan and coordinate small-scale corporate events, customer meetings, workshops, and internal engagement initiatives. /li liMeasure event effectiveness and provide post-event reporting and recommendations. /li /ul h3Required Qualifications /h3 ul liBachelor's degree in Business Administration, Marketing, Communications, Economics, or a related field. /li li2-5 years of experience in sales support, marketing coordination, business development, or a similar commercial role. /li liExperience in logistics, transportation, eCommerce, or B2B services is considered an advantage. /li liProficiency in Microsoft Office Suite, particularly PowerPoint and Excel. /li liExperience with CRM systems is preferred. /li liFluency in English (written and spoken) is mandatory. /li /ul h3Key Competencies /h3 ul liStrong organizational and project management skills. /li liExcellent communication and interpersonal abilities. /li liCustomer-oriented mindset. /li liAbility to manage multiple priorities and meet deadlines. /li liStrong attention to detail and accuracy. /li liProactive and solution-oriented approach. /li liTeam player with the ability to collaborate across functions. /li liAnalytical skills and commercial awareness. /li /ul h3Why Join Us? /h3 pAt DHL eCommerce, you will become part of an international, dynamic, and fast-growing business where your ideas and contributions can make a real impact. You will work alongside committed colleagues in a collaborative environment focused on continuous improvement and customer excellence. /p #J-18808-Ljbffr