GUCCI Client Advisor EMEA Client Services

Trovato in: Jooble IT O C2 - 1 settimana fa

Roma, Italia Kering A tempo pieno

GUCCI Client Advisor EMEA Client Services (Dutch Speaker) GUCCI Client Advisor EMEA Client Services (Dutch Speaker) Role MissionReporting to the Assistant Team Manager, the Client Advisor will provide outstanding client service to Gucci clients of both e-Commerce and Stores. He/She will promote the Brand and the collection, providing information, assistance and personalized client and sales experiences with an omnichannel approach. Key Responsibilities Manages all incoming client communication (pre and post sales) for our e-Commerce and Stores, through the different available channels Provides information on the brand’s history and recent updates, as well as on stores and products’ details and stock availabilities Assists clients in placing distant orders by phone Supports clients in case of complaints and returns (in cooperation with our Back Office team) Reaches team’s KPIs and targets in terms of performance quality and business results Efficiently interacts with internal and external stakeholders (Clients, Stores, Back Office, Merchandising, Aftersales, Warehouse and Couriers) Proactively contacts clients in order to develop his/her personal client book Completes training respecting the deadlines defined by Training Manager and Team Manager Key Requirements Previous Client Service experience in Retail, Hospitality or e-Commerce Fluent in Dutch and English. Knowledge of Italian is a plus Client-centric mindset, willing to provide excellent customer service Business-orientated, committed to achieve individual and team sales targets Digital oriented, able or willing to work with different IT tools Team player with good communication and interpersonal skills Empathetic and curious approach Able to manage stress with calm and proactivity #J-18808-Ljbffr

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    Trovato in: Jooble IT O C2 - 1 settimana fa

    Roma, Italia Kering SA A tempo pieno

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  • GUCCI Client Advisor

    Trovato in: Jooble IT O C2 - 1 settimana fa

    Roma, Italia Kering SA A tempo pieno

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    Trovato in: Jooble IT O C2 - 1 settimana fa

    Roma, Italia Kering SA A tempo pieno

    GUCCI - Client Advisor - CDI - Montaigne page is loaded GUCCI - Client Advisor - CDI - Montaigne Apply locations PARIS time type Full time posted on Posted Yesterday job requisition id R131153 Summary Fondée à Florence en 1921, Gucci est une maison emblématique du luxe Italien. Influente, innovante et progressiste, la marque réinvente une approche...

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    Trovato in: Jooble IT O C2 - 7 ore fa

    Roma, Italia Kering SA A tempo pieno

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    Trovato in: Jooble IT O C2 - 1 giorno fa

    Roma, Italia Kering A tempo pieno

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    Trovato in: Jooble IT O C2 - 1 settimana fa

    Roma, Italia Kering SA A tempo pieno

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    Trovato in: Jooble IT O C2 - 2 settimane fa

    Roma, Italia LUXURY GOODS ITALIA S.P.A A tempo pieno

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    Trovato in: Jooble IT O C2 - 7 ore fa

    Roma, Italia Kering SA A tempo pieno

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    Trovato in: beBee jobs IT - 2 settimane fa

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