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In Room Dining Supervisor
2 mesi fa
Company Description
Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school, is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants, and a bar which was once the school’s principal’s office. Surrounded by old growth cypress and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool, and garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted.
Job Description
In the role of In-Room Dining Supervisor, the primary goal is to ensure an outstanding and memorable in-room dining experience for each guest and provide developmental supervision to the team. Responsibilities include overseeing daily operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team.
The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.
Ability to carry out the duties of an In-Room Dining Server as needed to contribute to a team-oriented atmosphere.
Ensure quality and timeliness of all food items, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience.
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
Attend regular operational meetings to ensure effective coordination and cooperation between departments.
Observe physical condition of facilities and equipment in the In-Room Dining area and make recommendations for corrections and improvements as needed.
Qualifications
One to two years previous experience in a Food & Beverage position, preferably in a luxury setting.
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
High level of computer proficiency and willingness to learn other food & beverage computer systems.
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