IT Support Engineer Intern

2 mesi fa

Cividate al Piano BG, Italia Amazon Italia Logistica S.R.L. A tempo pieno

Currently in your penultimate or final year and working towards a university degree in IT / Computer science / Engineering or other tech fields.

  • Eligible to complete a full-time internship of 3-6 months.
  • Highly proficient in both spoken and written English and Italian (Common European Framework of Reference C1).

PLEASE NOTE: This is a position to start in 2025 - We do not offer any 2024 start date.

Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.

Key Job Responsibilities

As an IT support engineer intern, you will gain valuable hands-on experience in a fast-paced, customer-centric environment, working alongside industry-leading engineers to solve complex technical challenges. Key aspects of the role include:

  • Delivering the consistently high level of IT support our customers have come to expect.
  • Managing and deploying a diverse array of IT devices and technologies across our various site types.
  • Dive deeply into technical details, diagnose, and reproduce straightforward issues with Amazon technology products (e.g., services, tools, data solutions, etc.).
  • Regular contact with the Amazon Operations teams and identify process improvement or standardization opportunities for the European network.
  • Work on innovative projects that have a direct impact on our customer experience.
  • Proactively identify opportunities to improve processes and standardize systems, all with an eye towards enhancing the customer experience.

A Day in the Life

As an Amazon Operations IT intern, you will have the opportunity to work alongside the industry’s brightest engineers who innovate every day on behalf of our customers. You will be matched to a local IT supervisor where you are based and a mentor. You will work together with the local IT team to provide technical support to the Operations network. You will have the opportunity to impact the evolution of Amazon technology as well as lead mission-critical projects early in your career. Your work will contribute to solving some of the most complex technical challenges in the company.

In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout your internship. No matter the location of your internship, we give you the tools to own your experience and learn in a real-world setting.

About the Team

Amazon Operations IT teams keep Amazon’s operations running smoothly by resolving complex hardware, software, server and infrastructure issues. Our support model is based on both on-site and remote support teams spread across our network. We provide IT services to all Amazon Operations buildings, from Robotics Fulfilment Centers to Delivery Stations.

Intern Community

As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support

The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions

Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities

Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Internship Start Dates

We are hiring interns to start anytime from January through September 2025. Each month, we'll hold 1-2 onboarding days for new hires.

Basic Knowledge Requirements

Basic knowledge of at least one of the following: systems, networks, or operating systems, including concepts like deployment, troubleshooting, and system upgrades on client devices and/or IT infrastructure.

  • Familiarity with Microsoft Windows 10 and Windows Server operating systems.
  • Strong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.
  • Excellent communication and teamwork skills, able to collaborate effectively with others.
  • Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast-paced environment.
  • Experience with troubleshooting Networks (LAN/WAN).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

#J-18808-Ljbffr

  • IT Support Engineer Intern

    2 mesi fa

    Cividate al Piano (BG), Italia ENGINEERINGUK A tempo pieno

    DESCRIPTION PLEASE NOTE THIS IS A POSITION TO START IN 2025 - We do not offer any 2024 start date. Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. Safety is the top...

  • IT Support Engineer Intern

    4 settimane fa

    Cividate al Piano (BG), Italia Amazon Italia Logistica S.R.L. A tempo pieno

    Currently in your penultimate or final year and working towards a university degree in IT / Computer science / Engineering or other tech fields. Eligible to complete a full-time internship of 3-6 months. Highly proficient in both spoken and written English and Italian (Common European Framework of Reference C1). PLEASE NOTE: This is a position to start...

  • Network Engineer Intern

    3 settimane fa

    Cividate al Piano, Lombardia, Italia ENGINEERINGUK A tempo pieno

    Amazon Operations IT Overview

  • Operations Intern

    1 settimana fa

    Cividate Al Piano, Italia Amazon A tempo pieno

    Job ID: 2813537 | Amazon Italia Transport SrlAmazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. Safety is the top priority, and the operations culture is defined by teamwork,...

  • Automation Engineer

    7 mesi fa

    Cividate Al Piano, Italia Amazon Italia Logistica S.R.L. A tempo pieno

    Operations is at the heart of everything Amazon does, and automation is one of the ways we optimise our processes. As an Automation Engineer, you’ll make sure that our automated systems are working at their best so that our customers get their orders on time. By exploring data on everything from control systems to sensors, you’ll maximise the...

  • Graduate Automation Engineer Apprenticeship Program

    7 mesi fa

    Cividate Al Piano, Italia Amazon A tempo pieno

    DESCRIPTION We offer you a unique opportunity to be part of our RME team where you can put into practice all the knowledge you have acquired with your studies and continue learning as part of a team of first-class professionals. In addition, during your journey you will continue learning within a training itinerary for the development of technical...

  • Id00 IT Support Technician

    2 giorni fa

    San Giovanni al Natisone, Italia ADHR GROUP SPA A tempo pieno

    DHR Group Divisione Permanent ricerca per rinomata realtà industriale manifatturiera un **IT SUPPORT TECHNICIAN** La risorsa inserita all'interno del dipartimento IT fornirà supporto di 1° e 2° livello ai vari utenti e successivamente supporterà le filiali europee. Attività: - registrare, gestire e risolvere problematiche informative e fornire...

  • Military Caposquadra di Manutenzione, Cividate al Piano, Bergamo

    2 mesi fa

    Cividate al Piano (BG), Italia Amazon Italia Logistica S.R.L. A tempo pieno

    Questo ruolo è per coloro che hanno esperienza nell’ambito militare e che cercano impiego nel settore privato. In Amazon ci impegniamo attivamente ad assumere ex militari, (membri in servizio ed ex membri delle Forze Armate del paese), riservisti e coniugi di militari, per una vasta gamma di posizioni. Il team di ricerca personale di Amazon è...

  • Military Caposquadra di Manutenzione, Cividate al Piano, Bergamo

    2 mesi fa

    Cividate al Piano (BG), Italia Amazon Italia Logistica S.R.L. A tempo pieno

    Questo ruolo è per coloro che hanno esperienza nell’ambito militare e che cercano impiego nel settore privato. In Amazon ci impegniamo attivamente ad assumere ex militari, (membri in servizio ed ex membri delle Forze Armate del paese), riservisti e coniugi di militari, per una vasta gamma di posizioni. Il team di ricerca personale di Amazon è...

  • IT SUPPORT

    2 mesi fa

    Alessandria (AL), Italia Ferrari Expéditions SA A tempo pieno

    Per la nostra sede di Alessandria siamo alla ricerca di una figura di La persona sarà inserita nella struttura informatica del gruppo e riporterà direttamente al responsabile Networking, Workplaces & Security. Principali Responsabilità preparazione, configurazione, installazione e manutenzione delle dotazioni IT dei dipendenti (computer, mobile...

  • Military caposquadra di manutenzione, cividate al piano, bergamo

    7 giorni fa

    Cividate al Piano (BG), Italia Amazon Italia Logistica S.R.L. A tempo pieno

    Questo ruolo è per coloro che hanno esperienza nell’ambito militare e che cercano impiego nel settore privato. In Amazon ci impegniamo attivamente ad assumere ex militari, (membri in servizio ed ex membri delle Forze Armate del paese), riservisti e coniugi di militari, per una vasta gamma di posizioni. Il team di ricerca personale di Amazon è...

  • Military caposquadra di manutenzione, cividate al piano, bergamo

    2 settimane fa

    Cividate al Piano (BG), Italia Amazon Italia Logistica S.R.L. A tempo pieno

    Questo ruolo è per coloro che hanno esperienza nell’ambito militare e che cercano impiego nel settore privato. In Amazon ci impegniamo attivamente ad assumere ex militari, (membri in servizio ed ex membri delle Forze Armate del paese), riservisti e coniugi di militari, per una vasta gamma di posizioni. Il team di ricerca personale di Amazon è...

  • IT SUPPORT

    1 mese fa

    Alessandria (AL), Italia Ferrari Expéditions SA A tempo pieno

    Per la nostra sede di Alessandria siamo alla ricerca di una figura di La persona sarà inserita nella struttura informatica del gruppo e riporterà direttamente al responsabile Networking, Workplaces & Security. Principali Responsabilità preparazione, configurazione, installazione e manutenzione delle dotazioni IT dei dipendenti (computer, mobile...

  • Quality Engineer

    2 mesi fa

    Treviglio (BG), Italia ADECCO ITALIA S.p.A. A tempo pieno

    Hai esperienza nei sistemi di gestione della qualità e nella certificazione ISO 9001? Il nostro cliente è un'importante azienda nel settore metalmeccanico con sede nella zona di Treviglio (BG). Al fine di supportare il team esistente è alla ricerca di una/un QUALITY ENGINEER . Il Quality Engineer contribuisce allo sviluppo della strategia, delle...

  • High-Level IT Support Specialist

    2 mesi fa

    Piano di Follo, Liguria, Italia Stefanini, Inc A tempo pieno

    With over 35 years of experience in delivering IT services worldwide, Stefanini Inc. is a Brazilian company that offers a range of services including IT outsourcing and application development. As an Onsite IT Technician, you will be part of a multicultural team spread across Europe and play a key role in ensuring the successful delivery of a premium IT...

  • Quality Engineer

    4 settimane fa

    Treviglio (BG), Italia ADECCO ITALIA S.p.A. A tempo pieno

    Hai esperienza nei sistemi di gestione della qualità e nella certificazione ISO 9001? Il nostro cliente è un'importante azienda nel settore metalmeccanico con sede nella zona di Treviglio (BG). Al fine di supportare il team esistente è alla ricerca di una/un QUALITY ENGINEER . Il Quality Engineer contribuisce allo sviluppo della strategia, delle...

  • Military Caposquadra di Manutenzione, Cividate al Piano, Bergamo

    2 mesi fa

    Cividate al Piano (BG), Italia Amazon Italia Logistica S.R.L. A tempo pieno

    Qualifiche professionali richieste: Diploma di istruzione secondaria superiore. Esperienza in un ruolo manageriale in ambito tecnico. Vasta esperienza professionale in ambito elettrico e meccanico. Vasta esperienza nell’automazione o in contesti che prevedono l’utilizzo di macchinari per la movimentazione di materiali. Conoscenza avanzata della...

  • Military Caposquadra di Manutenzione, Cividate al Piano, Bergamo

    2 mesi fa

    Cividate al Piano (BG), Italia ENGINEERINGUK A tempo pieno

    DESCRIPTION Questo ruolo è per coloro che hanno esperienza nell'ambito militare e che cercano impiego nel settore privato. In Amazon ci impegniamo attivamente ad assumere ex militari, (membri in servizio ed ex membri delle Forze Armate del paese), riservisti e coniugi di militari, per una vasta gamma di posizioni. Il team di ricerca personale di Amazon...

  • Capo Tecnico di Manutenzione Logistica

    3 settimane fa

    Cividate Al Piano, Italia Amazon Italia Logistica S.R.L. A tempo pieno

    **Amazon Italia Logistica S.R.L. - Offriamo una carriera dinamica e ricca di opportunità.**In qualità di Senior RME Technician, lavorerai a Cividate al Piano (BG) nel nostro team Reliability Maintenance Engineering (RME), che si occupa di rendere Amazon un'azienda sinonimo di innovazione.Il tuo compito sarà monitorare i processi per assicurare la...

  • Control Systems Engineer III, RME

    3 settimane fa

    Cividate Al Piano, Italia Amazon A tempo pieno

    Job ID: 2792910 | Amazon.com Services LLCWe are a dynamic team of doers who work passionately to apply cutting edge advancements in mechatronics and robotics to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. The Control System Engineering team engages on all aspects of high-level support for...