Guest Experience Lead

7 giorni fa

Firenze, Provincia di Firenze; Toscana, Italia Altro Tempo pieno

Four Seasons Hotel Firenze seeks a passionate Guest Experience Manager to lead the Guest Experience Team and craft personalized, memorable stays for guests. This full-time maternity cover role requires excellence in service, collaboration across departments, and a luxury hospitality mindset.
Key duties include coordinating VIP experiences, maintaining guest profiles, and driving service standards to ensure flawless guest satisfaction.