E-Commerce Operation Manager

1 mese fa

Italia Archipassport A tempo pieno

Archiproducts Shop is the go-to online Furniture e-commerce website for finding innumerable proposals from the best brands and great products for design, building and furnishing. Every day, we invent new solutions to provide our customers with the best possible service.

We are looking for an  E-Commerce Operation Manager , who will be responsible for managing and growing the online store, overseeing product listings, managing orders, handling customer inquiries and providing exceptional customer service.

Responsibilities:
  • Define, develop and implement the e-commerce strategy;
  • Actively contribute to the realization of the commercial calendar and define consequent actions through the platform;
  • Conduct analyses on key e-commerce metrics (ROI, CLTV, CAC, etc.) and identify resulting opportunities to increase revenue results;
  • Analyze sales and customer data to identify opportunities for growth and optimize performance;
  • Build and maintain key relationships with our affiliates to drive sales growth and increase revenues;
  • Manage, motivate and inspire your E-commerce team to reach the sales, growth and company goals;
  • Work closely with the Tech team and the Logistics, Business Intelligence and Marketing departments.
Qualifications
  • Experience of at least 3 years in similar roles, focused on managing a medium-large size e-commerce;
  • Significant experience in using e-commerce platforms;
  • Excellent knowledge of Excel and or Microsoft Power BI;
  • Familiarity with key e-commerce metrics;
  • Analytical approach and ability to interpret large data sets;
  • Proven ability in leading, developing, motivating and inspiring an e-commerce team;
  • Knowledge of the interior design or architecture industry is a plus;
  • Excellent knowledge of the English language;
  • Good knowledge of Google Analytics will be considered a plus.
Apply now

Do you like the idea? Do you see yourself in this job?

Send us your CV, portfolio and cover letter with your motivations by e-mail to recruitment@archiproducts.com , indicating “ E-Commerce Operation Manager ” in the subject line.

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