Italian Speaking Gaming Customer Service Support

h3Italian Speaking Gaming Customer Service Support /h3 h3About Mercier Consultancy Group /h3 pMercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with world-class organizations within the Customer Support Services sector. We pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in their careers while helping companies scale through superior human capital management. /p h3Job Overview /h3 pWe are currently seeking dedicated professionals for an Italian Speaking Gaming Customer Service Support position in Bulgaria. This role is a fantastic opportunity to join a fast-paced environment where you will provide expert support to gaming enthusiasts, making it one of the most exciting Italian-speaking jobs available for those looking to kickstart their career in the heart of Europe. /p h3Key Responsibilities /h3 ul liProvide high-quality technical and account support via chat, email, and phone for the gaming community. /li liEnsure exceptional user experiences by resolving gaming-related queries with professionalism and efficiency. /li liMaintain a deep understanding of gaming industry platforms to offer accurate, real-time assistance. /li liCollaborate with internal departments to elevate complex issues within the Customer Support Services workflow. /li liAdhere to security and compliance protocols to ensure the safety and privacy of player accounts. /li liConsistently meet performance KPIs and contribute to the overall success of the Italian-speaking support desk. /li liFoster positive relationships with players, acting as a brand ambassador for our premium gaming clients. /li liNative or fluent Italian (spoken and written) is absolutely essential for this role. /li liValid EU passport (mandatory) for seamless relocation to our offices. /li liPrevious experience in a Customer Support Services role is considered a distinct advantage. /li liA genuine passion for the gaming industry and an interest in digital entertainment. /li liStrong communication skills and the ability to thrive in a multicultural, professional environment. /li liCommitment to on-site work, ensuring the highest standards of team collaboration in Sofia. /li /ul h3What

We Offer
/h3 ul liCompetitive Monthly Salary /li liFully Paid Training /li liHealth Insurance /li liFully Paid Relocation Package (flight, transfer, hotel) /li liMonthly Performance Bonus /li /ul ul liOpportunities for career growth within the international gaming industry. /li liAnd Much More… /li /ul h3Life in Bulgaria /h3 pChoosing one of our open jobs in Bulgaria means embracing a vibrant culture, a sunny climate, and a perfect blend of historic charm and modern living. Sofia, the capital of Bulgaria, offers a rich social scene and an affordable, high-quality lifestyle that makes it a top destination for expatriates worldwide. /p pWith a comprehensive relocation package, starting your new journey in Bulgaria is seamless and stress-free. From the exquisite local cuisine to the breathtaking mountain landscapes, Bulgaria provides an exceptional environment to balance your professional ambitions with a rewarding personal life while pursuing your Italian Speaking Gaming Customer Service Support position in Bulgaria. /p #J-18808-Ljbffr