Service Partner Business Development Manager

h3Your mission /h3pThe Service Partner Business Development Manager drives profitable growth of Hiab’s aftermarket service business through indirect service partners within a defined region. He/she is accountable for maximizing spare parts and service revenue, strengthening partner performance and capability, expanding service product adoption, and ensuring consistent partner operating standards. He/she also acts as a point of contact for partners regarding warranty processes, technical support, and technical training. /ph3Key responsibilities /h3ulliDevelop partner aftermarket business by maximising installed base utilisation and providingbr/commercial guidance /liliSet targets, monitor KPIs, and performance manage partners to drive sustainable parts and service sales growth. /liliConduct regular performance reviews and audits, collaborate with equipment sales teams on partner alignment and effectiveness. /liliIdentify market gaps and growth opportunities through data driven analysis. /liliIncrease spare parts capture rates across all products through the partner network /liliDrive adoption and sales of service contracts, digital products, and other service offerings /liliPropose and develop parts sales campaigns in coordination with the e-commerce team /liliManage indirect service pricing, partner discounts, and incentive structures in alignment with the Services division and pricing teams /liliEnsure partner compliance with Hiab brand, marketing, and operating standards /liliExtend service partner network for an optimal market coverage. Identify, evaluate and onboard new partners in the area. /liliEnsure partners are equipped to deliver consistent, high quality service aligned with Hiab standards. /li /ulh3What we are looking for /h3ulliAbility to drive profitable growth through data driven decisions and value based selling /liliAbility to use installed base analytics and translate market insights into actionable plans /liliProficiency in managing and developing partner relationships /liliAbility to manage and optimize partner channels /liliStrong interpersonal skills, ability to quickly build rapport with partners /liliOpen-minded and value focused working approach, seeks to provide solutions for our customers by co-operating closely with relevant parties /liliResults and achievement driven, able to make decisions based on data /liliProsper diversity and inclusion /li /ulh3What

we offer
/h3pAs a part of our Employees First culture,

we offer
opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment. /pulliContract Type: Permanent /liliSalary: € 55k – € 70k Gross Annual Salary (RAL), based on experience /li /ulpNote: The final offer within this range will be determined exclusively by objective, gender-neutral criteria, such as the candidate's specific skills, professional experience, and technical competencies demonstrated during the interview process. /ppCCNL Metalmeccanico Industria Company collective agreement Service Partner /ppHiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. /p #J-18808-Ljbffr