Customer Service and Technical Advisor
21 ore fa
Join to apply for the Customer Technical Advisor role at ACMA, a Coesia companyACMA is a leading organization headquartered in Bologna, Italy. As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. Our business portfolio encompasses a wide range of innovative tailor-made packaging machinery solutions, by working hand-in-hand with customers and partners.For more detailed information about ACMA and its comprehensive business landscape, please visit is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. About the RoleReporting to the Customer Care Supervisor, the Customer Technical Advisor will support business operations in the assigned areas.ResponsibilitiesDeliver high-quality field services at customer sites, including maintenance, line assessments, training, and production support.Proactively suggest service solutions to customers during service execution to optimize line performance.Interpret electrical diagrams, mechanical drawings, and technical documentation.Mentor and coach junior assembly and service team members to enhance their technical skills.Share product improvement feedback with the Technical Engineering team.Create detailed and structured service reports for customers, outlining findings, corrective actions, and preventive measures.At least 5 years of hands-on experience in testing and commissioning packaging machinery automation, with expertise in both mechanical and automation domains.root cause analysis).A customer-focused mindset with excellent service orientation.Proficiency in English; knowledge of additional languages, in particular German will be considered an advantage.Familiarity with CRM and ERP tools is a plus.Willingness to travel up to 70% of the time, with an average trip duration of up to 2 weeks.
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Customer Technical Advisor
5 giorni fa
bologna, Italia ACMA, a Coesia company A tempo pienoJoin to apply for the Customer Technical Advisor role at ACMA, a Coesia companyACMA is a leading organization headquartered in Bologna, Italy. As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. Our...
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Customer Technical Advisor
4 settimane fa
bologna, Italia Altro A tempo pienoJoin to apply for the Customer Technical Advisor role at ACMA, a Coesia companyACMA is a leading organization headquartered in Bologna, Italy. As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. Our...
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Customer Technical Advisor
2 giorni fa
bologna, Italia ACMA, a Coesia company A tempo pienoJoin to apply for the Customer Technical Advisor role at ACMA, a Coesia companyACMA is a leading organization headquartered in Bologna, Italy. As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. Our...
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Customer Technical Advisor
21 ore fa
Bologna, Italia ACMA, a Coesia company A tempo pienoJoin to apply for the Customer Technical Advisor role at ACMA, a Coesia companyACMA is a leading organization headquartered in Bologna, Italy. As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. Our...
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Customer Technical Advisor
4 settimane fa
Bologna, Italia ACMA, a Coesia company A tempo pienoJoin to apply for the Customer Technical Advisor role at ACMA, a Coesia company ACMA is a leading organization headquartered in Bologna, Italy. As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. Our...
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Customer Technical Advisor
1 settimana fa
Bologna, Italia ACMA, a Coesia company A tempo pienoJoin to apply for the Customer Technical Advisor role at ACMA, a Coesia company ACMA is a leading organization headquartered in Bologna, Italy. As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. Our...
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Customer Technical Advisor
2 settimane fa
BOLOGNA, Italia Acma, A Coesia Company A tempo pienoJoin to apply for theCustomer Technical Advisorrole atACMA, a Coesia companyACMA is a leading organization headquartered in Bologna, Italy.As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce.Our business...
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Customer Technical Advisor
11 ore fa
Bologna, Italia Coesia A tempo pieno**About the Company** ACMA** is a leading organization headquartered in Bologna, Italy. As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. Our business portfolio encompasses a wide range of innovative...
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Technical Service Engineer Italy
2 settimane fa
bologna, Italia Terumo Blood and Cell Technologies A tempo pienoRequisition ID: 33542At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world.We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative...
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Technical Service Engineer Italy
2 settimane fa
bologna, Italia Terumo Blood and Cell Technologies A tempo pienoRequisition ID: 33542At Terumo Blood and Cell Technologies, our 7,000+ global associates are proud to come to work each day, knowing that what we do impacts the lives of patients around the world.We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative...
