Business Service Manager

2 settimane fa

Monza, Italia Natzka A tempo pieno

Pre-Sales & Professional Services Consultant

Natzka is a dynamic software company headquartered in Lugano and Zurich, revolutionizing business decision-making with an innovative Decision Intelligence Platform. Intuitive by design, our solution enables organizations to take better decisions through actionable insights. By leveraging AIP and smart automation, we optimize operations and drive efficiency at scale.

With a solid understanding of software solutions and emerging technologies, you will play a crucial role in supporting the sales team, engaging with potential clients, and demonstrating the value of our products and delivering business solutions. Your contributions will be essential in driving business growth, building strong client relationships, and contributing to the overall success of our company.

You will be responsible for supporting sales activities in presales, defining project requirements, shaping projects’ activities breakdowns, and ensuring successful delivery.

You have 5 to 10 years of experience in a presales and/or consulting role , with a background in consulting companies and/or software vendors.
· You have experience with multi-dimensional planning models and a deep knowledge of the EPM in at least one of those products: Adaptive Insights (Workday), Anaplan, Board, IBM Planning Analytics (TM1), Jedox, Planful, Vena.
· Support the technical aspects of the sales process, create and deliver of impactful demos, perform product presentations, deployment of projects and post-production support.
· Collaborate with Regional Sales Managers to streamline the sales process, contribute to RFP/RFI completion and enhance customer relationships.
· Provide training to possible clients and business partners, either on-site or remotely, to ensure they are well-equipped to utilize our solutions.
· Develop and refine technical documentation, presentations, training materials, and case studies to support sales efforts.
· Offer technical support for customizations, integrations, and new feature development as needed.
· Collaborate with the technical support team and Partner to provide second-layer support when necessary.
Master’s degree in Engineering Management preferred; 5 to 10 years of experience in a Pre-Sales or Technical Consulting role in the BI, CPM or Decision Intelligence space.
· Background in consulting companies and/or software vendors in BI, CPM or Decision Intelligence space.
· Understanding of business functional processes in planning, data management, and business intelligence.
· Knowledge of the software industry and emerging technologies is mandatory.
· Basic knowledge of finance and operations principles.
· Willingness to travel.
· Mother tongue Italian and fluent in English.

Software Development/Decision Intelligence

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