Senior Service Development Manager
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Overview
In this role you shape the anti-fraud and tax/commercial modernization portfolio for SGS, collaborating with government and technology partners to deliver innovative revenue assurance and border-management solutions. You will drive global service growth by identifying opportunities, building business cases, and steering investments in new products and services. Working across regions with public-sector stakeholders, you'll accelerate adoption in emerging markets while advancing SGS's mission to protect public revenues. This is a strategic, cross-functional role that blends government affairs, product development, and international partnerships to influence global standards.
Responsabilità
- Identify and develop opportunities in emerging markets to expand anti-fraud and customs modernization offerings
- Develop compelling business cases and support investment decisions for new services
- Drive growth initiatives across existing and new international markets
- Support development and commercialization of services: revenue assurance, customs valuation control, anti-illicit trade, track & trace, tax stamp programmes, risk management, trade facilitation, and digital government platforms
- Lead complex government opportunities, participate in tender strategies and international bids
- Build relationships with key public-sector stakeholders and regional commercial teams to accelerate growth
- Collaborate with cross-functional experts and represent SGS at international events
- Act as a thought leader on anti-fraud, customs, taxation and trade facilitation topics
Requisiti fondamentali
- 7+ years of experience in tax, customs, trade facilitation, anti-fraud or government advisory environments
- Strong understanding of customs, taxation, border management or revenue assurance ecosystems
- Experience driving innovation across products, services, and business models
- Exposure to business development, client engagement, commercial strategy or sales activities
- Ability to engage credibly with senior government stakeholders
- Experience in international and multicultural environments
- Entrepreneurial mindset with a passion for growing businesses
- Desirable: anti-fraud, illicit trade prevention, revenue assurance; customs modernization, digital government or tax transformation; public tenders and government procurement; African markets; French language; product development or go-to-market experience
- entrepreneurial mindset
- credibility with senior government stakeholders
- cross-cultural collaboration
- revenue assurance
- customs modernization
- digital government platforms
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