F&B Floor Manager

3 settimane fa

Como CO, Provincia di Como; Lombardia, Italia MAMA SHELTER Tempo pieno
Company Description Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director

We offer
our guests a joyful atmosphere and exceptional service at an affordable price. More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. Whatever your role, we’re all here to make the customer experience as unforgettable as possible. Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it’s not a question of diplomas or years of experience. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Our customers and our teams are in good hands with you.  You are in charge of the restaurant and bar service️, as well as developing the profitability of each outlet.  Coordinating with the F&B Director, you supervise the team while taking on many other responsibilities. You train, support and develop your team.  you’re watch at Mama is never over. ⚖️ You guarantee the customer experience is always perfect  Detail is important to you, nothing goes missing thanks to your sense of organization and anticipation. You teach your team the importance of selling, without turning into the Wolf of Wall Street.   You know how to mobilize the necessary resources (Human, Financial & Administrative) to carry out in your mission.  You want to be at the heart of the action with your team⛹️⛹️♀️ and not always alone at your office.   You know how to solve this scenario (priority management). A customer arrives and asks you a question, while at the same time a member of your team drops their serving tray, and you overhear the chef yelling for you in their sweetest voice. Just like Michael Scofield, you can be tattooed and not scare away children. everyone knows that when Mama is not there, the children will play, but Mama can count on you ✊  Gross annual

salary:
€27,000 – €29,000, depending on experience and skills. ~ Contract: Full-time permanent/fixed-term contract, with the opportunity for permanent employment. ~⚖️ Collective Labour Agreement (CCNL): AICA – Tourism Industry. ~✨ Employee benefits across all Mama & Ennismore / Accor properties. ~ Professional growth and development opportunities in an international, dynamic environment full of possibilities. Please note: staff accommodation and parking are not available . Ready to join our team and start a new adventure with us? We can’t wait to meet you ✨ We review your application in person and take the time to understand your background. We organize an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. Chorus: Once you’ve passed the phone interview, we’ll arrange a remote meeting or a meeting at Mama to meet the Gang