Valet Parking

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. It comes from our belief that life is richer when we truly connect to the people and the world around us.**A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. About the role**The Valet Attendant is responsible for creating a strong sense of arrival for hotel, restaurant and banquet guests. This position arranges for cars to be parked or retrieved. The Door Attendant arranges transportation for guests and assures that guests’ departure is swift and complete.**What you will do*** Greet guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Opens hotel doors for all guests.* Unload guest luggage from car, tags it and follows luggage handling policy and procedure. Assure the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.* Calls taxis as needed. Loads luggage in car for departing guests.* resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.* Greet all guests passing through Front Door and offers them assistance; assisting in meeting all Four Seasons Standards of the Front Office arrival and departure experience.* Ensure exterior and immediate interior of resort entrance is kept clean and organized.* Ensure familiarity with daily event schedules, outlet hours of operation, and resort activities and offers directions and information when necessary.* Assist Valet staff during high volume periods by answering calls and pulling tickets.* Coordinate the operation of the house car. Provides alternatives to house car during peak times.* Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Staff and Valet Parking Staff.* Assist guests with use of complimentary house car, manages guests' schedules and expectations of wait times, if any.**What you bring*** High school education of equivalent experience* Average reading, writing, and oral proficiency in the English language* Experience in Guest Services preferred**What we offer:**Medical, Dental, Vision, and 401K with employer matching all starting at 30 days\*Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -**Visa Requirements**US work authorization is required.Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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