Assistant Restaurant Manager

Assistant Restaurant Manager - Borgo Pignano Florence (EN)4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Borgo Pignano Florence is a refined boutique hotel nestled in a 5‐hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property offers 32 elegant rooms and suites, a private villa, a spa, a heated pool, two restaurants, and event spaces. Job Description The Assistant Restaurant Manager plays a strategic role in our Residence, contributing to the prestige and excellence that characterize Borgo Pignano Florence. They support the Restaurant & Bar Manager in the operational management of the restaurant, ensuring quality of food and wine, guest satisfaction and optimization of the team's performance. Reports to: Restaurant & Bar Manager Main Responsibilities Organize and supervise the front‐of‐house service, ensuring coordination and efficiency of the staff. Guarantee the utmost attention to detail, promoting this philosophy within the team. Offer excellent service to maximize customer satisfaction. Take charge of organizing catering services during events (e.g., cocktails, banquets, wedding lunches and/or dinners, musical events). Ensure compliance with hygiene, health, and safety regulations by conducting daily inspections. Maintain profitability by increasing revenue and optimizing costs. Supervise the restaurant's accounting and invoicing procedures. Monitor stock levels, storage areas, & reordering; manage purchases, goods reception, and waste control. Inspire and motivate the team to achieve operational excellence. Collaborate with management to develop marketing initiatives and loyalty programs. Foster interdepartmental collaboration through open communication. Monitor guest satisfaction and implement corrective actions, managing any complaints. Qualifications Requirements Minimum of 3 years of experience in luxury hospitality settings. Proven leadership and team management skills. Excellent communication and interpersonal skills. Flexibility to work in shifts, including weekends and holidays. Excellent knowledge of English; other languages are a plus. AIS or FISAR or WSET diploma is a plus. References. Competencies Passion for the food and wine world. Effective communication, emotional intelligence, adaptability. Interdepartmental collaboration with a spirit of initiative. Results‐oriented with a focus on performance and objectives. Global perspective and respect for cultural diversity. Additional Information What we offer Start date: May 2026 with a 7‐month fixed‐term contract as per the National Collective Labour Agreement for the Tourism Sector. 40 hours per week over 5 days with two rotating days off. Internal training on operational procedures and introduction to Relais & Châteaux circuit. Training on Quality assessment and sector regulations. Welfare credit provided based on guest satisfaction. Company canteen. Uniform and uniform laundry service. No accommodation provided. Workplace: Florence, Via Bolognese 89 Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03. Invia il tuo CV completo di fotografia e di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 – GDPR e saranno utilizzati esclusivamente per la selezione in corso. L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91. Non verranno prese in considerazione candidature che non rispecchino i requisiti richiesti. Referrals increase your chances of interviewing at Relais & Châteaux by 2x Get notified about new Assistant Restaurant Manager jobs in Florence, Tuscany, Italy . #J-18808-Ljbffr