Customer Service Operations Leader

2 giorni fa

Milano, Provincia di Milano; Lombardia, Italia Altro Tempo pieno

Thermo Fisher Scientific is seeking a Team Leader in Customer Service Administration to guide a team and optimize tender administration, contract handling, and process improvements. You'll coordinate cross-functional projects and ensure adherence to quality standards while driving service excellence and operational efficiency in a global scientific organization.
The role emphasizes leadership, collaboration with Field Service, Technical Support, Sales, and Quality teams, plus experience with