Customer Quality Specialist

Questa Posizione Risponde a Customer Quality Manager

Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Avrai la possibilità di assumere un ruolo di leadership, sarai supportato nella tua crescita e sarai orgoglioso dell'impatto che creeremo insieme. Unisciti a noi per contribuire a far funzionare ciò che fa funzionare il mondo.

We are looking for a Customer Quality Engineer in order to strengthen our Quality team. You will support the deployment of the Quality strategy, including quality culture, systems, tools, and competent teams with the aim to achieve an unbeatable customer experience, while ensuring sustainable operations. Assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response and sustainable solution to problems. Collaborate with local functions that impact on the quality results in order to reach the targets for the organizational unit and aiming for world-class level performance.

Role

You will be the key actor in the management of non-conformity incidents, for this reason you will cooperate closely with other business functions, supplier and global customers

You will act as point of reference for Customers in the management of the non-conformities

You will act as point of reference for Customers during the process audits/visits to ensure the compliance of working practice and procedures

You will be responsible to manage all quality data in an accurate way in order to better understand the status quo and prevent future non-conformities as continuous improvement

Requirements

You hold a Master Degree in Mechanical or Electrical Engineering

You have experience of 2/3 years in similar roles

Knowledge of quality control processes & methodologies and of Statistical Analysis

Excellent knowledge of English and Italian, both written and spoken

Positive spirit, proactivity, team working, comfortable with an international organization and working with different time zones

Commitment to deliver results by taking responsibility to execute assigned tasks and projects under assigned deadlines

Compensation Package

Applicable CBA: Metalmeccanico

Minimum annual salary: € 36.000

Variable Pay: Eligible for Company Productivity Bonus

Benefits As Per Policy

Flexible working hours and a strong focus on work-life integration and Wellbeing support for employees and their families

Welfare plan with a wide range of personalized services

Canteen is provided

More About Us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB AbilityTM Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

Costruire un futuro più pulito e intelligente richiede ogni tipo di mente: i curiosi, i coraggiosi e i creativi. Per questo accogliamo persone da ogni percorso e con ogni esperienza.

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