Remote Customer Advisor

4 settimane fa

Teramo TE, Italia Noovy A tempo pieno

Fulltime/40hr Freelance Contract (Where you invoice us) Customer Success Specialist at Noovy
Are you passionate about hospitality and love helping people succeed? Noovy is looking for a Customer Success Specialist to join our team in the Netherlands, focusing on our clients in the Benelux market. Support: Be the first point of contact for hoteliers, handling their questions and resolving issues efficiently via email, chat, and phone.
Account Management: Act as a trusted advisor to our partners, ensuring they have the necessary tools and support to succeed.
There will be opportunities for on-site client visits and assisting with the design and delivery of training sessions.
Experience: You have at least 1 year of experience in hotel operations (e.g., front desk, reservations) and a solid understanding of systems like PMS, booking channel management, and hotel revenue management.
Languages: Native level fluency in Italian and English.
Location: This is a remote role.
Perks: Travel allowance and discounts on Noovy's products.
Growth: We support your professional development and provide the best tools for both office and remote work.

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