Italian Speaking Customer Service Smart Home Technology Company
18 ore fa
Mercier Consultancy MD is seeking Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the opportunity to work in Greece while helping customers navigate smart home products. You will assist clients in Italian, providing exceptional support and guidance on smart home solutions. Manage customer inquiries related to smart home technology products, installations, and troubleshooting via phone, email, and chat in Italian
Resolve customer complaints and inquiries promptly, ensuring an exceptional customer experience
Document all customer interactions accurately in the CRM system for reference and follow-up
Collaborate with technical teams to address complex issues and improve service delivery
Stay informed about new products and industry trends to provide relevant and up-to-date assistance to customers
Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus
Experience in customer service, preferably within the technology or electronics sector
Familiarity with customer relationship management (CRM) systems and basic technical troubleshooting
Willingness to relocate to Greece and work flexible hours, including evenings and weekends if necessary
Competitive Monthly Salary
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
Entry level
Full-time
Customer Service
Industries: IT Services and IT Consulting
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Roma, Italia Altro A tempo pienoOverview Mercier Consultancy MD is seeking Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the opportunity to work in Greece while helping customers navigate smart home products. You will assist clients in Italian, providing exceptional support and guidance on smart home solutions. Responsibilities...
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roma, Italia Altro A tempo pienoOverviewMercier Consultancy MD is seeking Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the opportunity to work in Greece while helping customers navigate smart home products. You will assist clients in Italian, providing exceptional support and guidance on smart home...
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