Lavori attuali relativi a Technical Support Engineer, Italy - Milano - Viking EMEA
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Technical Support Engineer, Italy
1 giorno fa
milano, Italia Viking EMEA A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market. You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands. You ensure that our Viking brand is at the forefront of our...
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Technical Support Engineer, Italy
3 settimane fa
Milano, Italia Viking EMEA A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market. You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands. You ensure that our Viking brand is at the forefront of our...
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Technical Support Engineer
4 giorni fa
Milano, Italia Jr Italy A tempo pienoSocial network you want to login/join with:1.Responsible for training of agents, including training on products, installation and implementation, after-sales problem solving, robot uses and other related functions.2.Maintain customer relationships; provide technical support, including remote guidance, on-site solution of after-sales problems and needs, to...
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Technical Support Engineer
3 settimane fa
milano, Italia Sangfor Technologies A tempo pienoA leading network technology firm located in Italy is seeking a Technical Support Engineer to provide customer-facing technical support. Responsibilities include delivering product demonstrations, engaging with customers remotely and on-site, and providing training on network products. The ideal candidate has a Bachelor’s Degree, a minimum of 2 years of...
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Technical Support Engineer
7 giorni fa
Milano, Italia Sangfor Technologies A tempo pienoA leading network technology firm located in Italy is seeking a Technical Support Engineer to provide customer-facing technical support. Responsibilities include delivering product demonstrations, engaging with customers remotely and on-site, and providing training on network products. The ideal candidate has a Bachelor's Degree, a minimum of 2 years of...
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AVEVA sta cercando Technical Support Engineer
3 settimane fa
Milano, Italia Viking EMEA A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market. You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands. You ensure that our Viking brand is at the forefront of our...
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milano, Italia Sécheron Hasler Group A tempo pienoA leading engineering firm based in Milan seeks a dynamic Technical Customer Support Engineer. The role involves providing essential technical support for clients in France and Italy while ensuring project documentation meets standards. Ideal candidates should possess at least 3 years of experience in technical customer support within the railway or...
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French-Speaking Technical Support Engineer
7 giorni fa
Milano, Italia Sécheron Hasler Group A tempo pienoA leading engineering firm based in Milan seeks a dynamic Technical Customer Support Engineer. The role involves providing essential technical support for clients in France and Italy while ensuring project documentation meets standards. Ideal candidates should possess at least 3 years of experience in technical customer support within the railway or...
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Technical Customer Support Engineer — Rail
7 giorni fa
Milano, Italia Sécheron Hasler Group A tempo pienoA global leader in electrical and electronic equipment is seeking a dynamic and motivated Technical Customer Support Engineer in Milan. You will provide technical support to clients in France and Italy, ensuring project documentation and supporting customers in product selection. The role requires at least 3 years of experience in technical customer support...
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Fire Protection Technical Support Engineer
3 giorni fa
Via Milano, Italia Akamas A tempo pienoA well-established fire protection company in Milan seeks a Technical Support Engineer to enhance customer relationships and provide expert technical support. Key responsibilities include offering training on fire protection systems, networking with industry stakeholders, and assisting customers with complex projects. The ideal candidate should hold an...
Technical Support Engineer, Italy
3 ore fa
The Technical Support Engineer is our recognized, trusted technical expert for Italian market. You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands. You ensure that our Viking brand is at the forefront of our clients via training to customers, insurers, end-users, consultants and other specifiers of fire protection equipment. Your duties include making visits to specifiers (insurers, fire authorities, end-users, consultants etc) as well as networking in the engineering/building community and supporting local industry related organisations. You will have commercial responsibilities for Water Mist (Econaqua/Procon) and Foam systems. You work closely within our great local team of Sales, Customer Service in Italy and your Technical Support colleagues in other territories. The main duties: Build a strong and trustful relationship with customer and stakeholders; offer technical support to customers with a focus on design and Features & Benefits; Influence purchasing demands; Training to customer, end user, consultants, specifiers of FP; Commercial responsibilities for Water Mist (Econaqua/Procon) and Foam systems; Build a specification and quotation pipeline Provide technical support to customers and specifiers for water based product range Organize and provide training and seminars Maintain strong contacts with system stakeholders (for example end users, engineers & insurers) to provide assistance and work towards getting Viking products specified Work closely within the technical support team in EMEA Furthermore, you will have the following duties: Build a specification and quotation pipeline Assist our customers in complex projects to identify the systems and products they require Provide technical support to customers and specifiers for water based product range Provide technical support to colleagues with accurate technical information Organize and provide training and seminars Provide on-site assistance to customers as necessary Maintain strong contacts with system stakeholders (for example end users, engineers & insurers) to provide assistance and work towards getting Viking products specified Work with our product management team to define our product offering and manage our local product approvals Work closely within the technical support team in EMEA Work closely with the sales, operations and marketing department to launch new products Participate in Standards Committees and Trade Association and drive the development of the sprinkler industry Define and realize solutions for local standards / regulations Ideally, you are based in Milan area (Viking Italy office is in Milan). The position requires occasional traveling mostly in Italy, but visits may be required to other countries as well. The Technical Sales Engineer will report to the Sales Manager of Viking Italia, also based in Milan. Qualifications and experience: Background in technical / business development within the fire protection or related business Engineering background (Mechanical/ Electrical/ Electronical) and understanding for the jargon within the contracting business Good knowledge of Fire protection rules, experience in the design of systems would be an assets Knowledge of special hazards engineering is nice to have Prefab/pipework installation experience is desirable Proven technical skills, experiences Italian and English languages are a must, French language skills would be an advantage, but are not a pre-requisite Personal characteristics: You have a helicopter perspective, able to prioritize and get things done You are well presented, enthusiastic with the drive to succeed in a competitive but developing market You are valued for your excellent interpersonal communication skills - you can communicate, interact and adapt to all levels in the organization through various channels and methods You are able to build strong relationships and networks through trust and integrity You are a self-starter, well organized, able to prioritize and you get things done You are a listener and able to influence, motivate and convince when needed You are result oriented and have a strong sense of commitment to deliver Our offer: Stable company: for over three decades , our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment. Package: we offer competitive compensation that recognizes your expertise and dedication. Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment . Apply now and become part of our extraordinary journey Contact information: If you are interested in this position, please send your Curriculum Vitae and cover letter in English to Human_Resources@viking-emea.com
