Product Support
1 settimana fa
Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 60 years the company has been providing the world's best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, innovation and style. The company, thanks to outstanding and constantly innovative products, is in a powerful growth phase in the global market, reflecting the strengthening of the staff in order to join our great successful team. We are looking for a Product Support to join our Sales Support Team. The person will ensure assistance to customers for claims on products and deliveries, cooperating with the Sales Support Department and the Warehouse. The candidate will be responsible for providing first technical assistance to our clients, ensuring high-quality service and timely problem resolution. As Product Support, the candidate will handle requests via phone, email, and ticketing systems, and collaborate with other departments to resolve problems. Additionally, the candidate will be responsible for documenting solutions, training users on new technologies and updates, and maintaining a high level of customer satisfaction. The role requires strong problem-solving skills, excellent communication abilities, and the capability to work both independently and as part of a team. Main Responsibilities Defining the type of support needed and addressing the issue to the related Dealer or Distributor; Evaluating claim requests and collecting evidences of product defection or deliveries unconformity; Identifying the nature of product defection and sending products for CQ inspections or product repair; Producing credit notes in the system; Producing waybill for shipping or repaired products; Creating a reports regarding claims and all related information. Requirements High school graduation; At least 3 years of working experience in the field of technical apparel; Fluency in English; Fluency in Spanish or German; Good knowledge of AS400 or SAP; Ability to work in a team and in a fast-paced environment; Passion for motorsports; The knowledge of Salesforce is welcome. Location Caerano San Marco (TV) – on site job. #J-18808-Ljbffr
-
Motorsports Product Support Specialist
2 settimane fa
Roma, Italia Alpinestars A tempo pienoA leading motorsports apparel company is looking for a Product Support to join their Sales Support Team in Roma, Italy. The successful candidate will assist customers with product claims and deliveries, provide technical support through various channels, and maintain high customer satisfaction levels. A high school diploma and at least 3 years of relevant...
-
Product Marketing Support
2 giorni fa
Giuliano di Roma, Italia Hisense Italia A tempo pienoCompany Overview Founded in China in 1969, Hisense is now a large global leader, with two publicly traded companies – Hisense Electric and Hisense Kelon Electrical – and the owner of 5 brands: Hisense, Kelon, Ronshen, Toshiba and Gorenje. Building on the four cardinal principles of "Technology, Quality, Integrity and Responsibility" Hisense has achieved...
-
Product Support Engineer
4 settimane fa
Roma, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pienoLocation :Bologna, Italy (Hybrid) Type : Full-time Who We Are Hitachi Construction Machinery Europe (HCME) , we design and manufacture one of the world’s most extensive ranges of hydraulic excavators—from compact one‑tonne units to colossal 780‑tonne mining machines. Our portfolio also includes wheel loaders, rigid dump trucks, and highly specialized...
-
Filling Automation Product Support Expert
2 settimane fa
Roma, Italia Sidel A tempo pienoFilling Automation Product Support Expert Your opportunity Filling Product Support Expert is part of Q&TS. The job is mostly taking place in the backoffice. Main function is to secure the operational follow up & technical support of all filling products (combi and stand‑alone technology), associated trade equipments (capper…) and 3rd party line...
-
Filling Automation Product Support Expert
2 settimane fa
Roma, Italia Sidel A tempo pienoFilling Automation Product Support Expert Your opportunity Filling Product Support Expert is part of Q&TS. The job is mostly taking place in the backoffice. Main function is to secure the operational follow up & technical support of all filling products (combi and stand‑alone technology), associated trade equipments (capper…) and 3rd party line...
-
Director of B2B Business Development
2 settimane fa
roma, Italia Product Heroes A tempo pienoProduct Heroes, con la più grande community di Product Management, è l’ecosistema per chi crea e gestisce prodotti digitali in Italia.La Product Heroes Conference è l'evento di riferimento. Migliaia di \"Heroes\" seguono i nostri contenuti. Le aziende ci chiedono supporto, partecipano ai nostri eventi e assumono talenti dalla nostra community.Abbiamo un...
-
Director of B2B Business Development
2 settimane fa
roma, Italia Product Heroes A tempo pienoProduct Heroes, con la più grande community di Product Management, è l’ecosistema per chi crea e gestisce prodotti digitali in Italia.La Product Heroes Conference è l'evento di riferimento. Migliaia di \"Heroes\" seguono i nostri contenuti. Le aziende ci chiedono supporto, partecipano ai nostri eventi e assumono talenti dalla nostra community.Abbiamo un...
-
Director Of B2b Business Development
2 settimane fa
Roma, Italia Product Heroes A tempo pieno 90.000 €Product Heroes, con la più grande community di Product Management, è l’ecosistema per chi crea e gestisce prodotti digitali in Italia. La Product Heroes Conference è l'evento di riferimento. Migliaia di "Heroes" seguono i nostri contenuti. Le aziende ci chiedono supporto, partecipano ai nostri eventi e assumono talenti dalla nostra community. Abbiamo un...
-
Director of B2B Business Development
2 settimane fa
Roma, Italia Product Heroes A tempo pienoProduct Heroes, con la più grande community di Product Management, è l’ecosistema per chi crea e gestisce prodotti digitali in Italia. La Product Heroes Conference è l'evento di riferimento. Migliaia di "Heroes" seguono i nostri contenuti. Le aziende ci chiedono supporto, partecipano ai nostri eventi e assumono talenti dalla nostra community. Abbiamo un...
-
Director of B2B Business Development
2 settimane fa
Roma, Italia Product Heroes A tempo pienoProduct Heroes, con la più grande community di Product Management, è l’ecosistema per chi crea e gestisce prodotti digitali in Italia. La Product Heroes Conference è l'evento di riferimento. Migliaia di "Heroes" seguono i nostri contenuti. Le aziende ci chiedono supporto, partecipano ai nostri eventi e assumono talenti dalla nostra community. Abbiamo un...