Product Support Engineer

5 giorni fa

Roma, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pieno

Location :Bologna, Italy (Hybrid) Type : Full-time Who We Are Hitachi Construction Machinery Europe (HCME) , we design and manufacture one of the world’s most extensive ranges of hydraulic excavators—from compact one‑tonne units to colossal 780‑tonne mining machines. Our portfolio also includes wheel loaders, rigid dump trucks, and highly specialized equipment for unique applications. But at HCME, we believe we build more than machines. We build the future of construction. As part of the global Hitachi family, we are driven by innovation, environmental responsibility, and a deep commitment to customer trust and satisfaction. Our Amsterdam headquarters is home to a diverse, forward‑thinking team developing next‑generation technologies and support services that empower customers across Europe and beyond. Our Values Honesty & Sincerity – The foundation of every interaction. Environmental Respect – Protecting the world we help shape. Social Responsibility – Valuing people, culture, and community. Reliable Leadership – Agreed is agreed. We stand behind our commitments. Your Mission As a Product Support Engineer for the Italian market, you will play a central role in ensuring dealer and customer satisfaction. Your expertise will drive the quality of our technical support, field assistance, and warranty decisions—helping elevate machine performance, strengthen customer confidence, and reinforce Hitachi’s reputation for excellence. You will work closely with cross‑functional teams and operate as a trusted bridge between HCME, our dealers, and our customers. What You’ll Be Doing Deliver high‑level technical support to dealers across Italy, handling inquiries with clarity and precision. Diagnose and troubleshoot complex issues while guiding dealers and Sales teams with timely and accurate solutions. Provide technical training on existing and new products for dealers, end‑users, and internal teams. Evaluate, analyze, and settle warranty claims from multiple territories. Communicate updates on new products and coordinate technical modifications when needed. Offer structured feedback to the factory to support future product enhancements. Conduct occasional on‑site field support when required. Travel regularly between Bologna, Amsterdam, and—when needed—our global headquarters in Japan. What You Bring Engineering background (Mechanical, Mechatronics, or similar). Strong communication skills and a genuine desire to support customers. Professional proficiency in Italian and English. Availability for occasional travel across Europe and to Japan. Nice to Have Experience with hydraulic systems, combustion engines, or electrical powertrains. Familiarity with warranty processes and managing / supporting a European dealer network. What We Offer A dynamic international environment, opportunities for professional growth, and the chance to become part of a company shaping the future of construction technology. Ready to Apply? We’d love to hear from you. Click Apply Now and take the next step in your career. At HCME, we’re committed to building a diverse and inclusive workplace—everyone is welcome. #J-18808-Ljbffr

  • Product Support Engineer

    5 giorni fa

    Roma, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pieno

    A global construction machinery company is looking for a Product Support Engineer in Bologna, Italy. In this role, you will provide high-level technical support, train dealers, and evaluate warranty claims. The ideal candidate has an engineering background and strong communication skills, is proficient in Italian and English, and is willing to travel...

  • Product Support Engineer

    5 giorni fa

    Giuliano di Roma, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pieno

    Location :Bologna, Italy (Hybrid)Type : Full-timeWho We AreHitachi Construction Machinery Europe (HCME) , we design and manufacture one of the world’s most extensive ranges of hydraulic excavators—from compact one‑tonne units to colossal 780‑tonne mining machines. Our portfolio also includes wheel loaders, rigid dump trucks, and highly specialized...

  • Product Support Engineer

    3 giorni fa

    giuliano di roma, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pieno

    Location :Bologna, Italy (Hybrid)Type : Full-timeWho We AreHitachi Construction Machinery Europe (HCME) , we design and manufacture one of the world’s most extensive ranges of hydraulic excavators—from compact one‑tonne units to colossal 780‑tonne mining machines. Our portfolio also includes wheel loaders, rigid dump trucks, and highly specialized...

  • Product Support

    1 settimana fa

    Roma, Italia Alpinestars A tempo pieno

    Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 60 years the company has been providing the world's best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, innovation and style. The company,...

  • Product Engineer

    2 settimane fa

    roma, Italia Jobgether A tempo pieno

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Engineer in Italy. In this role, you will act as the technical compass for product initiatives, bridging the gap between user needs, product...

  • AI / ML Engineer - Live Story

    5 giorni fa

    Roma, Italia Product Heroes A tempo pieno

    Usa l’IA per valutare se hai un profilo adeguato Ottieni i suggerimenti dell’IA su questa offerta di lavoro e altre funzionalità esclusive. Product Heroes seleziona un AI / ML Engineer per Live Story, la piattaforma next-generation che sta rivoluzionando il modo in cui i brand gestiscono il digital storytelling. Il Prodotto : Live Story Live Story non...

  • AI/ML Engineer

    7 giorni fa

    roma, Italia Product Heroes A tempo pieno

    Usa l’IA per valutare se hai un profilo adeguatoOttieni i suggerimenti dell’IA su questa offerta di lavoro e altre funzionalità esclusive.Product Heroes seleziona un AI/ML Engineer per Live Story, la piattaforma next-generation che sta rivoluzionando il modo in cui i brand gestiscono il digital storytelling.Il Prodotto: Live StoryLive Story non è il...

  • Staff Product Engineer, EU

    1 settimana fa

    roma, Italia Altro A tempo pieno

    Staff Product Engineer – EUApply to join Ashby as a Staff Product Engineer in the EU. Ashby builds AI‑powered talent acquisition software that serves tens of thousands of daily users. The role is full‑stack, takes ownership of end‑to‑end product features, and balances product‑design responsibilities with engineering execution.Base Pay RangeHi...

  • Staff Product Engineer, EU

    2 settimane fa

    Roma, Italia Ashby A tempo pieno

    Staff Product Engineer – EU Apply to join Ashby as a Staff Product Engineer in the EU. Ashby builds AI‑powered talent acquisition software that serves tens of thousands of daily users. The role is full‑stack, takes ownership of end‑to‑end product features, and balances product‑design responsibilities with engineering execution. Base Pay Range Hi...

  • Product Engineer Specialist

    12 ore fa

    Roma, Italia Fresenius Kabi Italia A tempo pieno

    Fresenius Kabi è un'azienda multinazionale attiva nel settore dei farmaci e delle tecnologie per infusione, trasfusione e nutrizione clinica. In Fresenius Kabi ci prendiamo cura della vita dei pazienti in tutto il mondo. La nostra mission costituisce la base di tutte le nostre attività quotidiane. Per lo stabilimento di Fresenius HemoCare di Mirandola (MO)...