Product Support
2 settimane fa
Alpinestars is the leading global performance motorsports apparel, protection and footwear manufacturer. For over 60 years the company has been providing the world's best athletes and motorsports enthusiasts in the pursuit of performance excellence with the most technologically advanced products which fuse protection, innovation and style. The company, thanks to outstanding and constantly innovative products, is in a powerful growth phase in the global market, reflecting the strengthening of the staff in order to join our great successful team. We are looking for a Product Support to join our Sales Support Team. The person will ensure assistance to customers for claims on products and deliveries, cooperating with the Sales Support Department and the Warehouse. The candidate will be responsible for providing first technical assistance to our clients, ensuring high-quality service and timely problem resolution. As Product Support, the candidate will handle requests via phone, email, and ticketing systems, and collaborate with other departments to resolve problems. Additionally, the candidate will be responsible for documenting solutions, training users on new technologies and updates, and maintaining a high level of customer satisfaction. The role requires strong problem-solving skills, excellent communication abilities, and the capability to work both independently and as part of a team. Main Responsibilities Defining the type of support needed and addressing the issue to the related Dealer or Distributor; Evaluating claim requests and collecting evidences of product defection or deliveries unconformity; Identifying the nature of product defection and sending products for CQ inspections or product repair; Producing credit notes in the system; Producing waybill for shipping or repaired products; Creating a reports regarding claims and all related information. Requirements High school graduation; At least 3 years of working experience in the field of technical apparel; Fluency in English; Fluency in Spanish or German;Good knowledge of AS400 or SAP; Ability to work in a team and in a fast-paced environment; Passion for motorsports; The knowledge of Salesforce is welcome. Location Caerano San Marco (TV) – on site job. #J-18808-Ljbffr
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Product Support Engineer
5 giorni fa
Roma, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pienoLocation :Bologna, Italy (Hybrid) Type : Full-time Who We Are Hitachi Construction Machinery Europe (HCME) , we design and manufacture one of the world’s most extensive ranges of hydraulic excavators—from compact one‑tonne units to colossal 780‑tonne mining machines. Our portfolio also includes wheel loaders, rigid dump trucks, and highly specialized...
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Product Genius Aftersales
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Roma, Italia Penske Automotive Italy A tempo pienoUn operatore nel settore automotive cerca un PRODUCT GENIUS AFTERSALES & SERVICE SUPPORT a Casalecchio di Reno. Il candidato ideale possiede una laurea o un diploma, eccellenti capacità relazionali, e una passione per il settore automotive. Le responsabilità includono supporto tecnico ai clienti attraverso video, gestione operativa post-intervento e...
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Product Support Engineer
5 giorni fa
Giuliano di Roma, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pienoLocation :Bologna, Italy (Hybrid)Type : Full-timeWho We AreHitachi Construction Machinery Europe (HCME) , we design and manufacture one of the world’s most extensive ranges of hydraulic excavators—from compact one‑tonne units to colossal 780‑tonne mining machines. Our portfolio also includes wheel loaders, rigid dump trucks, and highly specialized...
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Product Support Engineer
3 giorni fa
giuliano di roma, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pienoLocation :Bologna, Italy (Hybrid)Type : Full-timeWho We AreHitachi Construction Machinery Europe (HCME) , we design and manufacture one of the world’s most extensive ranges of hydraulic excavators—from compact one‑tonne units to colossal 780‑tonne mining machines. Our portfolio also includes wheel loaders, rigid dump trucks, and highly specialized...
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Product Support Engineer
5 giorni fa
Roma, Italia Hitachi Construction Machinery (Europe) NV (HCME) A tempo pienoA global construction machinery company is looking for a Product Support Engineer in Bologna, Italy. In this role, you will provide high-level technical support, train dealers, and evaluate warranty claims. The ideal candidate has an engineering background and strong communication skills, is proficient in Italian and English, and is willing to travel...
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Product Specialist Biomedico
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Product Counsel
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Roma, Italia Docplanner A tempo pieno**Company Description** Welcome to the good side of tech** You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided...
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Product Marketing Manager
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Roma, Italia Infocert A tempo pieno**Posizione**: Infocert is looking for a **Product Marketing Manager** with at least one year of exeperience that will be part of the Product Marketing Team in Rome. The Product Marketing Manager must support the evolution of InfoCert’ solutions to generate sustainable growth across all sales channels. His/her goal is to transform customer needs and market...
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Product Manager
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Roma, Italia 2Hire A tempo pienoAt 2hire we make mobility happen. Our clients rely on 2hire technology to launch and run mobility services like vehicle sharing or digital rental. It’s our primary responsibility to let them focus on their customers by anticipating and solving any technical challenge that might arise, from vehicle connectivity to service scalability, as well as support...
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Area Marketing
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