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Field Service Engineer

1 mese fa

Padova, Italia City of Shakopee, MN A tempo pieno

Are you eager to take your career to the next level? If yes, we welcome your application for the Field Service Engineer role

In this position, your role will be to support our customers (mainly pharma and chemical plants) by delivering activities required for maintenance, troubleshooting and incident resolution, technical support, system upgrade, warranty services, training, completing configuration and/or modifications, on call services to DeltaV DCS. You will become part of our Lifecycle Services team, which helps our customers carry out maintenance, improve security and reliability and boost performance of their DeltaV DCS systems.

By joining us as a Field Service Engineer in Padova , this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities

In This Role, Your Responsibilities Will Be:

  • Performing tasks for system maintenance and performance evaluations
  • Providing technical support to customers, leading in investigation and providing and/or recommending solutions
  • Providing remote (phone, internet) technical support assistance for System users of DeltaV DCS
  • Being able and willing to perform on-call shift-based services (if applicable) and emergency call-out services to provide customers with fast and efficient service
  • Assisting in design studies, H/W & S/W upgrades & modifications
  • Supporting project activities at customer site including system installation and application programming
  • Providing on-site customer training for Emerson products
  • Getting trained with the latest technologies and/or products for which you will be completing services

Who You Are:

You show a tremendous amount of initiative in tough situations and are outstanding at spotting and seizing opportunities. You are excited to join a team of experts not afraid of technological challenges.

You are curious to explore the systems, tools and solutions that Emerson makes available to you and our customers. You are aware of the opportunity to be an authority in our industry and to drive the digital transformation.

For This Role, You Will Need:

  • Technical diploma or degree in an engineering field, such as electronics, automation, computer science, mechanical/electrical
  • Knowledge on Information technology (IT) & Networking, Cyber Security, Virtualization, Programming Software, Operating Systems, Active Directory, Patch Management, Backup and Recovery.
  • Fluent in Italian language
  • Proficiency in English language (written and spoken)
  • Experience in process industry such as Biotechnology / Pharmaceutical, Chemical, Oil & Gas, Refineries

Preferred Qualifications that Set You Apart:

  • Experience in DCS or PLC application (knowledge of DeltaV DCS being an advantage)
  • Willing to travel frequently
  • Availability to work non-office hours, occasionally including weekends, to support customers and perform call-out services.

Our Offer to You:

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers. We’re emphasizing a culture of togetherness – one that builds community, prioritizes collaboration and continuous improvement.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson .

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.

We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development, we strive to create a workplace that is supportive and rewarding. Our work schedule aims at creating new levels of growth, building a stronger community and providing greater professional development for our employees.

Make this great opportunity yours

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