Senior CX
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Publicis Sapient is seeking a Manager in Customer Experience & Innovation Consulting to shape and deliver CX strategies that drive growth and innovation. You will lead cross-functional teams, leveraging data and human-centered design to create engaging experiences, and work with senior stakeholders to champion change across client organizations.
You will mentor a team of consultants, develop journey maps and service blueprints, and stay ahead of industry trends to continuously elevate CX