Virtual Travel Assistance Agent
5 giorni fa
Firenze, Provincia di Firenze; Toscana, Italia
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Tempo pieno
Gratuito con email o Google
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About the job Virtual Travel Assistance Agent We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.
Key Responsibilities
Respond to traveler inquiries through email, phone, and messaging platforms Assist with reviewing travel plans and helping confirm important trip details Provide helpful information regarding destinations, travel guidelines, and company procedures Address concerns in a professional and timely manner and refer complex issues when appropriate Ideal Candidate Friendly and professional communication style Customer service experience is helpful but not required Comfortable working with digital tools and online platforms Interest in travel and assisting others with their plans Remote work environment with flexible scheduling Training and resources to support success in the role Opportunities to grow within the travel industry Access to travel-related benefits and industry discounts
Key Responsibilities
Respond to traveler inquiries through email, phone, and messaging platforms Assist with reviewing travel plans and helping confirm important trip details Provide helpful information regarding destinations, travel guidelines, and company procedures Address concerns in a professional and timely manner and refer complex issues when appropriate Ideal Candidate Friendly and professional communication style Customer service experience is helpful but not required Comfortable working with digital tools and online platforms Interest in travel and assisting others with their plans Remote work environment with flexible scheduling Training and resources to support success in the role Opportunities to grow within the travel industry Access to travel-related benefits and industry discounts