Virtual Travel Assistance Agent

1 giorno fa

firenze, toscana, Italia Kim Luxe Travel Tempo pieno

Florence, Metropolitan City of Florence, Italy


È essenziale assicurarsi di soddisfare i requisiti per questo ruolo; la preghiamo di leggere attentamente quanto segue.
About the job Virtual Travel Assistance Agent

We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.


Key Responsibilities

  • Respond to traveler inquiries through email, phone, and messaging platforms
  • Assist with reviewing travel plans and helping confirm important trip details
  • Provide helpful information regarding destinations, travel guidelines, and company procedures
  • Check in with clients prior to departure to ensure they have everything needed for their tripAddress concerns in a professional and timely manner and refer complex issues when appropriate

Ideal Candidate

  • Friendly and professional communication style
  • Customer service experience is helpful but not required
  • Organized with strong attention to detail
  • Comfortable working with digital xysqume tools and online platforms
  • Interest in travel and assisting others with their plans
  • Remote work environment with flexible scheduling
  • Training and resources to support success in the role
  • Opportunities to grow within the travel industry
  • Access to travel-related benefits and industry discounts

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