Luxury Guest Experience Concierge — Flexible Hours
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Collegio alla Querce, Auberge Resorts Collection is seeking a Guest Services Agent to deliver authentic, heartfelt service and create extraordinary experiences for guests at a luxury Florentine retreat. The role focuses on anticipating needs, delivering personalised service, and ensuring flawless execution across the guest journey.
You will welcome guests with warmth, assist with check-in/check-out, and respond promptly to requests, while collaborating with Housekeeping, F&B, and other teams to