Technology Consulting

2 settimane fa

Italia Jakala Group S.p.A. A tempo pieno

JAKALA è un'azienda che lavora su dati, intelligenza artificiale e sviluppo di esperienze per generare un impatto significativo e duraturo a livello globale.

Presenti in oltre 30 città in 21 paesi, i nostri team uniscono competenze su strategia, tecnologia, creatività e operations per offrire esperienze personalizzate e soluzioni trasformative ai nostri clienti, grazie al supporto di dati e intelligenza artificiale. I Jakalers sono un gruppo eterogeneo di oltre 3.000 persone, animate da passione, ambizione e idee brillanti. Proprio questa combinazione unica di talenti è il fattore distintivo che ha ispirato il nostro purpose: Together to get there.

Ti piacerebbe far parte della prima società italiana che integra innovazione, tecnologia e marketing, contribuendo alla progettazione e alla delivery di soluzioni CRM MS Dynamics ? Unisciti al team Technology Consulting di Jakala, questa è l’opportunità giusta per te

In qualità di MS Dynamics Solution Architect ti occuperai di:

  • Analizzare i requisiti di business e tradurli in soluzioni tecniche basate su Microsoft Dynamics CRM.
  • Progettare architetture di sistema scalabili e robuste per soluzioni CRM.
  • Collaborare con il team di sviluppo, Project Manager e altri stakeholder al fine di garantire l’implementazione efficace di soluzioni CRM MS Dynamics nel rispetto delle tempistiche di progetto e degli standard di qualità stabiliti.
  • Assicurare la conformità dei deliverables agli standard di sicurezza e alle best practice.
  • Aggiornamento continuo e costante in merito a nuove funzionalità in ambito MS Dynamics CRM.
  • Curare e gestire la relazione con il cliente.
  • Definire e sviluppare strategie per la risoluzione di sfide tecniche complesse.
  • Redigere la documentazione tecnico-funzionale dei progetti.
  • Fornire il contesto e la conoscenza dei touchpoint rilevanti al team.
  • Supporto alla fase di prevendita.
  • Gestione sessioni di training e supporto utenti.
  • Formazione, supporto e coordinamento risorse.

Stiamo cercando proprio te se pensi di essere in linea con i seguenti requisiti:

  • Solida esperienza sulle principali soluzioni in ambito CRM, preferibilmente su tecnologia MS Dynamics.
  • Almeno 8-10 anni di esperienza in società preferibilmente in Consulting Firm con esperienza sui domain Sales e Marketing.
  • Padronanza delle principali tematiche in area Customer experience management, Loyalty, CRM, Campaign Automation, Lead management, Network development.
  • Vasta esperienza nella progettazione di architetture software e nel disegno di processi in ambito CRM.
  • Capacità di documentare concetti, Modelli Dati, Architetture, Mappa Applicativa.
  • Ottima conoscenza della lingua inglese.
  • Problem solving e orientamento a lavorare per obiettivi.
  • Spiccate capacità relazionali.

Sede di lavoro: Milano

Smart working (modalità ibrida)

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