F&B BU Service
6 giorni fa
Overview Purpose : The role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region. It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics, procurement, R&D and Plant. Scope To reinforce service & after sales force for F&B in EMEA market. To provide an opportunity for carrier growth by a wide exposure to international customers and experiences. Principal Accountabilities and Responsibilities Oversee after-sales operations, including service teams and spare parts logistics. Ensure compliance with service quality standards and company policies. Review and improve processes, monitor service KPIs, response times, and issue resolution metrics to optimize performance. Set and guarantee, in accordance with F&B Sales, the level of service to provide to F&B customers. Manage customer escalations and service recovery processes to ensure quick and effective resolutions. Oversee spare parts inventory, warranty management (in co-design with Sales and Quality), pricing strategies, and distribution logistics within the region. Lead, coach, and develop regional after-sales teams to ensure high performance and professional growth. Implement training programs for service technicians and customer support staff. Develop and execute the regional after-sales strategy, aligning with overall business objectives, leveraging the synergies with Retail and identifying new commercial initiatives. Requirements Degree in Engineering, Logistics, Business Administration or a related field Professional experience in the same role or similar (3-5 years e.g. commercial background) Ability to develop a strategic vision Entrepreneurship and courage and the ability to manage change Excellent analysis skills, result orientation, flexibility and initiative Solid customer service attitude Excellent multi-level communication skills Availability to travel to meet customers / attend shows in the EMEA perimeter Note- This position will be sponsored both internally and externally- Home Office Contract #J-18808-Ljbffr
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F&B Reservation Coordinator
3 settimane fa
Roma, Italia Bulgari Hotel Roma A tempo pienoPOSITION SUMMARY Process all reservation requests for the Food &, Beverage (F&, B) department, including changes and cancellations, received via phone, fax, or email. Identify guest needs and engage with guests professionally over the phone. Verify availability of F&, B outlets and place reservations accordingly. Accommodate and document special...
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F&B BU Service
7 giorni fa
roma, Italia EPTA A tempo pienoPurposeThe role is responsible for leading after‑sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
17 ore fa
roma, Italia Epta A tempo pienoOverviewThe role is responsible for leading after‑sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
13 ore fa
roma, Italia Epta A tempo pienoOverviewThe role is responsible for leading after‑sales service operations, customer support, and spare parts management within the assigned region.It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B BU Service
6 giorni fa
Roma, Italia EPTA A tempo pienoPurpose The role is responsible for leading after‐sales service operations, customer support, and spare parts management within the assigned region. It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
17 ore fa
roma, Italia Epta Group A tempo pienoPurposeThe role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region. It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Bu Service
13 ore fa
roma, Italia Epta Group A tempo pienoPurposeThe role is responsible for leading after-sales service operations, customer support, and spare parts management within the assigned region. It coordinates the AS and Service activities, ensures high service quality, operational efficiency, and customer satisfaction, working closely with service teams, dealers, and key stakeholders like logistics,...
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F&B Manager
2 settimane fa
roma, Italia Belmond A tempo pienoThe iconic Hotel Cipriani, a Belmond Hotel in Venice, is recruiting a talented and motivated F&B Manager to oversee and enhance the entire Food and Beverage division of the hotel, including the kitchen. This is a permanent full‑time position to start during the first few months of next year (2026). The F&B Manager reports directly to the Hotel's General...
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F&B Supervisor
4 settimane fa
roma, Italia Altro A tempo pienoManpower , società specializzata nella selezione di profili qualificati, è attualmente alla ricerca di un F&B Supervisor per conto di un prestigioso hotel 5 stelle situato nel cuore di Milano, zona Brera.La struttura, rinomata per l’eccellenza del servizio e l’ambiente elegante e internazionale, desidera inserire nel proprio team un professionista...
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F&B Team Leader
12 ore fa
roma, Italia Altro A tempo pienoCalling all Italians for incredible job opportunities in the Kingdom of Saudi ArabiaKey purpose:To lead and provide a professional and personalized service experience and fulfil all guests requirements from their arrival to departure. The F&B Team Leader is responsible for servicing the guests to the highest of standards. The Team Leader will oversee any...
