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Sales Associate
3 mesi fa
Sales Associate - Boutique Roma
Contract type:
Temporary
Country/Region:
Italy
City:
Rome
Job:
Retail
Experience:
Minimum 1 year
Company:
Hermès Italie SpA
***Job description
GENERAL ROLEMAIN RESPONSIBILITIES**The Sales Associate is responsible for:
- Welcoming the clients, showing an active role on the selling floor;
- Listening and identifying their needs, ensuring that each one receives an excellent and professional service throughout;
- Being Storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
- Guiding the clients towards their choice by responding to their objections and understanding what best corresponds to their wishes;
- Accompanying the clients till they leave the store holding the Orange Bag;
- Preparing for the future, building up and maintaining a loyal Clientele;
- Ensuring stock replenishment at all times and reporting shortages.
PROFILE
- Bachelor's degree preferably with a linguistic or fashion/luxury focus;
- Fluency in Italian and English. A third language knowledge will be considered an advantage;
- Sales background: at least three years of experience in the direct sales to clients, preferably in a luxury good boutique.
- Hermès engages positive and passionate people who own the following requirements:
- Excellent interpersonal and communication skills, with a customer service orientation;
- Team player mentality to build meaningful relationships and ability to work autonomously;
- Availability, flexibility and dynamism to function in a highpace environment;
- Determined to be part of an innovative retail project, for which is required passion, motivation for selling and a strong aesthetic sense.
- A creator, artisan and seller of highquality objects since 1837, Hermès is an independent, familyowned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional knowhow through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
