Switchboard Operator

1 settimana fa

Venezia, Veneto, Italia Belmond Management A tempo pieno

The Hotel Cipriani, a Belmond Hotel, Venice, is looking for a Switchboard Operator for the 2023 season in order to create memorable gest experiences before, during, and after guests stays.


Main duties and responsibilities:

  • Answers all incoming calls
  • Directs call to guest rooms, staff, or departments
  • Places outgoing calls
  • Receives guest messages and delivers the same to the guest
  • Logs all wakeup call requests and performs wakeup call services
  • Provides information about the hotel and its services to guests
  • Knows what action to take when an emergency call is required
  • Assists in reporting service complaints and problems.
  • Always follows telephone etiquette
  • Is fully aware of and adhere of health and safety, fire and bomb threat procedures
  • Has strong multitasking abilities
  • Is polite and courteous while answering the phone

Requirements:

Location:

  • Italy, Venice

Department:

  • Front Office & Guest Relations

Employment type:

  • Fulltime

Experience:

  • Associate

  • Switchboard Operator

    2 mesi fa

    Venezia, Italia Belmond A tempo pieno

    The Hotel Cipriani, a Belmond Hotel, Venice, is looking for a Switchboard Operator for the 2023 season in order to create memorable gest experiences before, during, and after guests stays. **Main duties and responsibilities**: - Answers all incoming calls - Directs call to guest rooms, staff, or departments - Places outgoing calls - Receives guest messages...

  • Switchboard Operator

    2 mesi fa

    Venezia, Italia Belmond Management A tempo pieno

    The Hotel Cipriani, a Belmond Hotel, Venice, is looking for a Switchboard Operator for the 2023 season in order to create memorable gest experiences before, during, and after guests stays. **Main duties and responsibilities**: - Answers all incoming calls - Directs call to guest rooms, staff, or departments - Places outgoing calls - Receives guest messages...