Mainframe Technical Consultant

1 settimana fa

Milano, Lombardia, Italia Broadcom A tempo pieno

Please Note:

Job Description:

Broadcom offers multiple positions in Europe for experience IBM Mainframe System Engineers.

  • IBM Mainframe expert in AIOPs & Auto Domain, with strong knowledge of IBM WLM, IBM System Automation, Omegamon, CA-Sysview, CA OPS/MVS or CA Netmaster
  • IBM Mainframe Workload Manager and Performance Management, with strong knowledge of Broadcom Workload Solutions, Tivoli Workload Solutions and BMC Control-M solutions
  • IBM Mainframe Storage Management with strong knowledge of CA-Vantage, CA-Disk or IBM DFHSM/DFSMS.
This position must be seen by Broadcom customer as bringing tangible value in terms of experience, knowledge and expertise.

This is achieved through a combination of broad real-world experience and IT industry-specific certifications.

Key Responsibilities

This position is responsible for delivering positive, quantifiable results for Broadcom measured across five primary areas:

  • Customer Focus: Effectively and compellingly communicate Broadcom's key capabilities to address customer and partner needs
  • Financial Targets: Meet or exceed Broadcom's stated financial quotas and targets
  • Internal Business Processes: Demonstrate mastery with Broadcom's internal processes, systems and support structure
  • Professional Development: Demonstrate highlevel proficiency and skill
  • Leadership, Teamwork and Plannin

g:
Collaborate with, and effectively run virtual team(s)

Customer Focus

  • Assist the Broadcom sales team in technically qualifying solutions, specifically Broadcom MAINFRAME Solutions, and their benefits to customers and/or partners.
  • Work closely with the account team and the customer or partner to obtain a deep understanding of the customer's technology needs or partner's offerings and architect a solution to meet them.
  • Build relationships across customer's or partner's IT silos and offerings to understand, build, document and share our knowledge of their infrastructure, challenges and potential technical impact of planned projects.
  • Understand and act as a valued resource early and often within the customer's decision making process (e

g:
during the idea or conceptual stages).

  • Execute complex product integration demonstrations and proofs of concept, customizing the demonstrations as necessary to address the customer's specific needs and environment.
  • Maintain a deep technical knowledge of the products developed by the business unit.
  • Provide technical specifications and requirements documentation as necessary to support the proposed solution.
  • Effectively position and present the benefits of Broadcom's solutions and specifically how our solutions will support the client's technical and functional requirements.
  • Provide technical leadership and oversight during Trials, ProofofConcept (POCs), complex demos, etc., as warranted.
  • Ensure technical requirements required by the proposed solution are clearly communicated to and understood by the client and meet the client's expectations.
  • Effectively communicate Broadcom's key competitive differentiators.
  • Foster and build relationships with customers and partners to develop references.
  • Strive to constantly improve the quality of all customer interactions.
Financial Target

  • Directly assist account teams in achieving financial targets via the opportunity planning process.
  • Assist sales in accurately assessing and forecasting opportunities.
  • Evaluate alternative options to execute opportunities by the most cost effective means without negatively impacting deliverable quality or customer's perceptions.
  • Ensure longterm stability and sustainability of bookofbusiness.
Broadcom's Internal Business Processes

  • Coordinate internal/external resources to effectively pursue opportunities.
  • Disseminate feedback to business units gained from client experiences and issues to facilitate product improvements or enhancements.
  • Mastery of processes and tools for:
  • Proposal Development
  • Solution Architecture Overview
  • Statement of Work (SOW) Development
  • Needbased Sales Methodology
  • Enterprise Management tools and accelerators (Profilers, Maturity Modeler, and Blueprints)
  • Contribute constructive feedback for improvement and enhancement of above processes.
  • Assist in the Partner Enablement process (partner selection, technical training and opportunity engagement).
  • Marshal appropriate CA resources to effectively execute partnerled opportunities.
  • Understand and adhere to compliance requirements and Code of Ethics.
Typical Role Definition

Job-Specific Authority and Scope

  • Generally works without consulting their manager.
  • Independent decisions are made daily.
  • Examples of typical decisions without manager consultation:
  • Development of solution strategies and selection of technical components.
  • Resolution of daily issues as the arise and escalation of larger issues
  • Advice and counsel to account teams and sales management regarding solution approaches.
  • Typically has no direct reports.
  • Typ

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