Exams Business Pursuit Manager

2 settimane fa

Roma, Lazio, Italia British Council A tempo pieno

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK.

We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.
Exams Business Pursuit Manager, Italy, Croatia and Slovenia.

Based in Italy – PB 6 (G) Based in Italy - Please note that for this position, no relocation is provided.

Candidates must have pre-existing permit to work in Italy.

Permanent contract - Full time 35 hours per week - annual gross between 35,430.00 € and 48,140.00 € depending on previous relevant experience.


Deadline for applications:

Tuesday 9th July at 23:59 CETPurpose of the roleThe purpose of this role to actively pursue Examinations Business in the country, converting opportunities into business.

This includes all aspects of examinations, but with a strong focus on business development across various products and services.

Where relevant, the post will also be responsible for managing relations with partner test centres and for developing with them business opportunities within the geographies.


Main opportunities for this role:

  • Use country/sub-region insights and knowledge of current economic and market context, to identify and act on exams business opportunities
  • Remain up to date with market changes and provide timely feedback to ensure business development plans and commercial propositions are realistic and achievable
  • Achieve agreed sales / account targets and ensure high levels of customer satisfaction
  • Delivering business through a network of partner test centres (where relevant).Main AccountabilitiesCommercial planning
  • Carries out routine monitoring and standard reporting on commercial data involving sales, profitability and/or co-funding and sponsorship opportunities using an agreed set of corporate processes, techniques and report templates.
Market & customer intelligence

  • Uses local market expertise to collect customer and market intelligence both formally and informally, in liaison with relevant marketing colleagues, to inform and refine sales and marketing strategiesInputs into innovation and BD plan/targetsSupports local marketing activity, including B2C events, as agreed and as relevant with Head of usiness Development.
Winning business

  • Identifies business opportunities and converts them into business winsGenerates new leads through networking/relationship developmentAnalyses customer needs and ensures that the customer is informed and engaged throughout the processDevelops value propositions with support from Head of Business Development with input from RegionManages tender submissions

    Where relevant, the post will also be responsible for managing relations with partner test centres and for developing with them business opportunities within the geographies.

Analysis and Reporting

  • Uses standard procedures and templates, regularly records, analyses and reports on operational activity levels and performance data, to support senior exams managers in making timely and effective business decisions that respond to operational needsConducts research to identify business activities, market challenges and key stakeholders within target client groups and partner or sponsor organisations to support developing new business and cultural relations opportunitiesCreates relationships and generates opportunities with stakeholders in key client / partner / sponsor organisations (e.g. meetings, conference slots), providing targeted marketing or thought leadership materials as appropriateBrand/product knowledge & promotion
  • Maintains an up-to-date and sound overview of the suite of British Council products, programmes and services to enable the provision of informed business development support to internal colleaguesEnsures the British Council brand is promoted accurately and professionally in all communications with current and prospective customers and partnersWithin agreed corporate processes, contributes data and/or administrative support, as required, to enable the development and distribution of high quality, customer and market-focused marketing collateral (via a range of channels) to promote the British Council's offer externally.
Leadership & management

  • Prioritises own work activities, from long terms plans into day to day activitiesBuilds relationships and uses influence to work with others internally to grow the businessTest Day Support
  • Where appropriate this role will be part of a team carrying out Duty Officer duties on a rotational basis supporting test day delivery. The test day roster will include some early morning and weekend cover.

Role Specific Knowledge and experienceRelevant work experience in a business development / sales roleExperience of working in a compliant and regulated environmentMarket researchBuilding and maintaining stakeholder relationshipsContract managementExperience of working with regulatory bodies.

Understanding of the country educational sectorRole Specific SkillsItalian language skills to the CEF C1 level.
English language skills to the CEF C1 level.
British Council Core SkillsCommmunicating and influencing (level 2) Relates communications to circumstancesDisplays good listening, writing and speaking skills, setting out logical arguments clearly and adapting language and form of communication to meet the needs of different people/audiencesExamines project data and performance, reporting on progress and recommending corrective action as neededFinance and resource management (level 2)Uses corporate financial systems and processes appropriately as part of the job and on behalf of a teamCommercial and business development (level 2) Analyses trendsResearches markets and conducts cost/benefit analyses to identify new opportunities or recommend improvements to current initiativesAccount and partnership management (level 2) Works with stakeholders and partnersCommunicates regularly with diverse stakeholders, customers and/or partners to build mutual understanding and trust

Deadline for applications:
Tuesday 9th July at 23:59 CETA connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) StatementThe British Council is committed to policies and practices of equality, diversity and inclusion across everything we do.

We support all staff to make sure their behaviour is consistent with this commitment.

We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.

All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.


Please note:
Applications to this role can only be considered when made through the Apply section of our careers website.

Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website.

Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.#J-18808-Ljbffr

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