![Tata Communications](https://towntasks.com/wp-content/uploads/2021/09/tata.png)
Sr Manager
1 settimana fa
This includes presenting the benefits of the Tata Communications global media network and supporting cloud based services to help solve customers' critical business problems and add genuine value.
Another critical part of the role is managing and growing existing customers use of Tata Communications products & services by discovering additional use cases within a customer's organization.
In order to do this successfully this role requires an understanding of key technologies used for Media Broadcast, Terrestrial and Satellite, Contribution/ Events/ Occasional Use, Transmission, Content Acquisition/ Aggregation/ Management/ Distribution, OTT, Cloud based media workflows, Network/WAN (IP, MPLS/GVPN, Ethernet), Hosting/Cloud computing, Unified Communication and IOTPurpose- Broad objective of the roleAs a sales director you will be the business representative and relationship owner for Tata Communications Media and Entertainment business for your allocated regions or accounts.
Key ResponsibilitiesMaintaining and increasing sales of products and services in your assigned territory and set of accountsOpening up and selling into new logos/ accountsIdentifying business opportunities, defining and executing the plan to closure, reach your sales targets and goalsEstablishing, maintaining and expanding business with existing clientsIncreasing business opportunities through various routes to market Collecting customer feedback and market research and reporting it back into the companyKeeping up to date with Tata Communications' products and also with the rest of the market / new technologiesTake ownership to understand, ideate and create formal customer facing proposalsAct as the bridge between customer (understanding their contextual requirement) and other teams in Tata Communications like product management, Solutions engineer, commercial deal architect, engineering, procurement etc with an ultimate aim to create winning proposals for customers.
Support the needs of existing customers including discovering additional use cases for Tata Communications product & servicesWork closely with the internal team to align customer requirements to future versions of products/services.
Gaining a deep understanding of Tata Communications product portfolio and a willingness to learn new technologies when neededBe accountable for good customer experience from introductory meetings through to delivery.
Educate prospects on the business value of Tata Communications' offerings Focus on customer satisfaction and successMinimum qualification & experienceExcellent sales and negotiation skillsAlong with English, fluency in Italian is mandatory any other languages is desirableStrong existing relationships into the media and entertainment industry in these markets Knowledge of technologies for Media Broadcast (Terrestrial and Satellite), Production,Contribution/Events/Occasional Use, Transmission, Network/WAN (IP, MPLS/GVPN, Ethernet), Hosting/Cloud computing, Content Acquisition/Aggregation/Distribution, Cloud based media workflows, Unified Communication and IOT.Experience with performing customer facing activities and giving presentations/demos Good Communications skills and confidence in working with customers and public speaking.
Switch context quickly throughout the day with numerous competing demands 15 years relevant experience and demonstrated success working in a customer-facing role Hands-on, technical, should posses the ability to articulate the business problem clearly and solve it Good with numbers, has initiative and enthusiasmThe ability to motivate and lead a team of internal stakeholders with or without direct authorityExcellent communication and people management skillsGood planning and organisational skillsThe ability to work calmly under pressure-
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