Implementation Lead, for Business

2 settimane fa

Roma, Lazio, Italia Uber A tempo pieno

We're looking for sharp, highly motivated individuals to join our team As an Implementation Lead, you'll work effectively with our top clients and be responsible for the success of client launch and implementation.

You will aim to set our clients up for maximum adoption, usage, and future growth on the platform. You'll support our Enterprise and Mid-Market sales teams to drive revenue growth, operational excellence, and second-to-none customer service.

This is a hybrid role - our team collaborates in-person out of our incredible office in Chicago or New York City on Tuesdays, Wednesdays, and Thursdays.

We encourage our employees to work from our office on additional days if they desire to do so.
What You'll Do
Work with our customers and internal teams to understand the needs and goals of each customer. Use this understanding to create mutually beneficial goals and influence the customer.

Create a strategy for a seamless launch and implementation that enhances employee adoption and usage - continuing to supervise for 2-4 months post-launch and provide data-based recommendations for improvement.

Communicate effectively and manage internal and external stakeholders by setting and managing timelines and project plans for implementation.

Ensure customers are properly trained - Create a video or written collateral, host office hours, and/or facilitate training with customers on how to navigate the tools and programs.

Complete tactical and technical account set-up - including assisting with the setup of API, SFTP, or expense integrations and submitting Monthly Billing Applications to finance.

Collaborate with cross-functional teams including product, marketing, and customer support to ensure a smooth onboarding and strong client experience. Think creatively about how we can solve problems and mitigate them from happening again.
Basic Qualifications
Bachelor's Degree
3+ years of experience in a client-facing role and/or project management
Strong analytical, organizational and problem-solving skills
Proficient in data analysis, interpreting results to drive meaningful conclusions
Experience in influencing stakeholders to drive decision-making
Preferred Qualifications

Strong prioritization skills - able to manage your time effectively, prioritizing high-value clients, while working with multiple customers to deliver on goals and improve processes.

Outstanding interpersonal skills, both written and verbal communication, and strong group facilitation skills.

Outstanding organizational skills and the ability to balance your attention to detail with swift execution - we need to do things quickly and seamlessly.

Speed, resourcefulness, and a go-getter attitude. Be agile and thrive when operating in new spaces and fast-paced environments.
The drive to contribute to a positive team environment and collaborate by always sharing strategies with your peers.
Tech-savviness. You'll be using multiple systems in your role, and Salesforce experience is a plus.
Excellent communication and collaboration abilities

For New York, NY-based roles: The base salary range for this role is USD$88,000 per year - USD$98,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp.

You will also be eligible for various benefits. More details can be found at the following link
Uber is proud to be an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-

#J-18808-Ljbffr

  • Lead Evaluation Officer

    2 mesi fa

    Roma, Lazio, Italia International Fund for Agricultural Development A tempo pieno

    Job DescriptionDescription –>The Lead Evaluation Officer leads Corporate Level Evaluations (CLEs), Thematic Evaluations (TEs) and Country Strategy and Programme Evaluations (CSPEs) with complex operations. Lead Evaluation Officers' accountabilities are:Evaluation Management:CSPEs, TEs, CLEs and other Corporate-level assignmentsImpact Evaluation and Project...

  • Lead Evaluation Officer

    4 settimane fa

    Roma, Lazio, Italia International Fund for Agricultural Development A tempo pieno

    Job DescriptionDescription –>The Lead Evaluation Officer leads Corporate Level Evaluations (CLEs), Thematic Evaluations (TEs) and Country Strategy and Programme Evaluations (CSPEs) with complex operations. Lead Evaluation Officers' accountabilities are:Evaluation Management:CSPEs, TEs, CLEs and other Corporate-level assignmentsImpact Evaluation and Project...

  • Lead Gen for E-commerce Agency

    2 settimane fa

    Roma, Lazio, Italia Hustler Marketing A tempo pieno

    Hustler Marketing, a leading eCommerce marketing agency, is seeking a part-time Lead Generator to join our team. As a Lead Generator, you will be responsible for developing and implementing strategies to generate leads and sales for our clients. This is a remote position, so you can work from the comfort of your own home.At Hustler Marketing, we value...

  • Call for Interest: Short term Opportunity for 12 months – Senior Project Coordinator

    2 mesi fa

    Roma, Lazio, Italia International Fund for Agricultural Development (IFAD) A tempo pieno

    JOB DESCRIPTIONThis call is advertised as a short-term assignment with a duration of 12 months months and expected to start shortly after selection. Should an external candidate (including consultants and staff members not meeting IFAD HR Implementing Procedures' definition of 'internal') be selected, the contract type would be that of a short-term...

  • Call for Interest: Short term Opportunity for 12 months – Senior Project Coordinator

    2 mesi fa

    Roma, Lazio, Italia International Fund for Agricultural Development (IFAD) A tempo pieno

    JOB DESCRIPTIONThis call is advertised as a short-term assignment with a duration of 12 months months and expected to start shortly after selection. Should an external candidate (including consultants and staff members not meeting IFAD HR Implementing Procedures' definition of 'internal') be selected, the contract type would be that of a short-term...

  • Call for Interest: Short term Opportunity for 12 months – Senior Project Coordinator

    4 settimane fa

    Roma, Lazio, Italia International Fund for Agricultural Development (IFAD) A tempo pieno

    JOB DESCRIPTIONThis call is advertised as a short-term assignment with a duration of 12 months months and expected to start shortly after selection. Should an external candidate (including consultants and staff members not meeting IFAD HR Implementing Procedures' definition of 'internal') be selected, the contract type would be that of a short-term...

  • Call for Interest: Short term Opportunity for 12 months – Senior Project Coordinator

    4 settimane fa

    Roma, Lazio, Italia International Fund for Agricultural Development (IFAD) A tempo pieno

    JOB DESCRIPTIONThis call is advertised as a short-term assignment with a duration of 12 months months and expected to start shortly after selection. Should an external candidate (including consultants and staff members not meeting IFAD HR Implementing Procedures' definition of 'internal') be selected, the contract type would be that of a short-term...

  • Lead Consultant, DMS

    2 settimane fa

    Roma, Lazio, Italia eSentio A tempo pieno

    eSentio Lead Consultant, DMS New York , New York Apply Now eSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the country, and across the UK. We work on highly complex projects and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our...

  • Business Partner Pm

    2 settimane fa

    Roma, Lazio, Italia Bulgari S.P.A A tempo pieno

    Position:Accountabilities Lead and participate to the collection, revision, and definition of network strategy, working closely with markets, finance, IT, and ID department. Support and actively contribute to the yearly budget definition and 3 yearplan development and revisions, based on worldwide Sales Guidelines Coordinate and follow up the implementation...

  • Lead Data Architect Azure

    2 settimane fa

    Roma, Lazio, Italia NTT DATA A tempo pieno

    Job Description NTT DATA, Trusted Global Innovator, è tra i principali player a livello mondiale in ambito IT services.Con più di professionisti in oltre 50 Paesi in tutto il mondo, siamo protagonisti e acceleratori della trasformazione digitale offrendo ai nostri clienti soluzioni tecnologiche e innovative progettate su misura.Il motore di NTTDATA sono le...

  • EHS Site Lead

    2 settimane fa

    Roma, Lazio, Italia Johnson & Johnson A tempo pieno

    For the Italian production plant of J&J Innovative Medicine (Borgo San Michele - Latina) we are looking for a EHS Site Lead reporting to the EH&S Director - Small Molecules.Responsibilities of the role: Partners with site leadership team to develop and implement an EHS Strategy to address EHS program deficiencies and ensure EHS regulatory compliance Develops...

  • Regional Sales Excellence Lead

    2 settimane fa

    Roma, Lazio, Italia Check Point Software Technologies Ltd. A tempo pieno

    Your Team:As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people.At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services...

  • Lead Global Technical Specialist, Water and Rural Infrastructure

    2 settimane fa

    Roma, Lazio, Italia international fund for agricultural development ifad A tempo pieno

    international fund for agricultural development ifadOrganizational SettingThe International Fund for Agricultural Development (IFAD) is an international financial institution and a specialized United Nations agency dedicated to eradicating rural poverty and hunger. It does so by investing in rural people. IFAD finances programmes and projects that increase...

  • QMS Lead Auditor, Mechatronics

    1 mese fa

    Roma, Lazio, Italia Amazon A tempo pieno

    We are working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity. Come work on the Amazon Robotics - Mechatronics & Sustainable Packaging (MSP) TeamWe are...

  • QMS Lead Auditor, Mechatronics

    4 settimane fa

    Roma, Lazio, Italia Amazon A tempo pieno

    We are working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity. Come work on the Amazon Robotics - Mechatronics & Sustainable Packaging (MSP) TeamWe are...

  • Common P&L IS Domain Lead, Motion Business Area

    2 settimane fa

    Roma, Lazio, Italia ABB A tempo pieno

    Common P&L IS Domain Lead, Motion Business Area (flexible location)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Salesforce Lead

    2 settimane fa

    Roma, Lazio, Italia TXT e-solutions SPA A tempo pieno

    SPS Sistemi Informatici, as part of the TXT Group, specializes in the area of software project development on innovative technologies. As part of the group we count 250 employees and focus on the implementation of in-house platforms for important prestigious clients on the Italian territory.To expand our teams of professionals we are looking for a Salesforce...

  • Process Engineer for Pharmaceutical

    2 settimane fa

    Roma, Lazio, Italia VTU Engineering A tempo pieno

    Process Engineer for Pharmaceutical / Biotechnology Plant (m/f/d) Rome Volume Full-time As an experienced process engineer you are responsible for the development, design and management of projects for the pharmaceutical industry. You have proven skills in process engineering and you have the capabilities and the willingness to solve problems and to...

  • Implementation Consultant Hospitality OPERA

    2 settimane fa

    Roma, Lazio, Italia Oracle A tempo pieno

    Implementation Consultant Hospitality OPERAImplementation Consultant Hospitality OPERA Email Talent Advisor EMEA at OracleOracle Hospitality delivers integrated technology solutions for hotel property management, casino and gaming, cruise, sales and events, and more. With guest expectations always evolving, hospitality operators need the right property...

  • Public Sector Lead Italy

    2 settimane fa

    Roma, Lazio, Italia Microsoft A tempo pieno

    Microsoft's Enterprise Team focuses on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience and revenue growth for Microsoft.As Public Sector Leader and senior member of the area leadership team, you will build and accelerate the...