Lavori attuali relativi a Delivery Manager - Roma, Lazio - Confidenziale

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    Roma, Lazio, Italia Serco Group plc A tempo pieno

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    Roma, Lazio, Italia Serco Group Plc A tempo pieno

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    6 giorni fa

    Roma, Lazio, Italia Herzum Software S.R.L. Unipersonale A tempo pieno

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  • Client Delivery Manager

    1 settimana fa

    Roma, Lazio, Italia SAP SE A tempo pieno

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    4 giorni fa

    Roma, Lazio, Italia SAP SE A tempo pieno

    Senior Cloud Services ManagerSAP Enterprise Cloud Services (ECS) is a global organization responsible for providing cloud-hosted infrastructure and technical managed services to our SAP private cloud customers. As a Senior Cloud Services Manager, you will be the main customer-facing representative of the SAP ECS organization, ensuring full delivery...

  • Client Delivery Manager

    7 giorni fa

    Roma, Lazio, Italia SAP A tempo pieno

    At SAP, we're committed to helping the world run better. As a Client Delivery Manager, you'll play a key role in ensuring the success of our customers by delivering exceptional service and support. Your primary responsibility will be to own and grow client engagements for SAP Enterprise Cloud Services, acting as the voice of the client within our...

Delivery Manager

3 mesi fa

Roma, Lazio, Italia Confidenziale A tempo pieno
Client Description:
Questa uninteressante opportunit per azienda attiva nel settore telecomunicazioni

**Responsibilities**:
La posizione ricercata operer nella struttura Software Center BB & Transformation CRM Adoption allinterno della divisione Customer Systems che si occupa sviluppo e gestione applicativa dei processi di CRM per clienti consumer (funnel di vendita, upsell e assistenza) basati su piattaforma Salesforce e i relativi processi di order management basati su piattaforma TIBCO.
Nello specifico la struttura di appartenenza assicura la fattibilit, la progettazione, lo sviluppo, il system testing, la manutenzione e gestione applicativa e infrastrutturale delle soluzioni informatiche allineate alla customer journey richieste dalle linee di Business nonch il deployment in produzione e supporto agli End Users.
La risorsa, inserita si occuper delle seguenti attivit:
Gestione progetti di Trasformatione di evoluzione in base alle richieste di business nellambito CRM con particolare focus sui processi di vendita/change order, oltre che sui processi di assistenza e fullfillment legati all order management. La figura richiesta dovr lavorare su progetti strategici per lazienda e fortemente integrati con il core business:
Coordinamento della sw factory e dei System Integrator
Forte interazione con gli stakeholder aziendali, in particolare business, con cui dovr interagire per il disegno delle soluzioni
Individuazione gli interventi necessari per soddisfare i requisiti evalutazione dell'effort di Solutions & Delivery
Supporto alla raccolta requisiti e alla stesura documenti di HLD\LLD con verifica e validazione riguardante le analisi funzionali e tecniche in termini di completezza e conformit dei requisiti
Coordinamento delle attivit di disegno architetturale e soluzioni impattanti il CRM Salesforce e la piattaforma di order manager TIBCO interfacciandosi con le funzioni di IT Architetture, altre funzioni IT, Vendor e System Integrators
Supporto al Business Partner di riferimento nella pianificazione dei rilasci e alle linee di Business per le attivit di analisi di fattibilit e disegno delle soluzioni
Supporto al team IT Quality Assurance per garantire la qualit del Software prodotto dal System Integrator
Supporto allOperation per garantire la qualit dei servizi e il loro monitoraggio in esercizio
Certificazioni SFDC apprezzate
Conoscenza di Metodologia ITIL, DevOps, Agile
Competenze di project mgmt
Ottime doti di leadership, team building e problem solving
Ottime capacit di comunicazione e di organizzazione
Conoscenza professionale della lingua inglese (parlata e scritta)
Conoscenza di Processi BSS/OSS in ambito Telco e Media
Laurea in Ingegneria Elettronica/Telecomunicazioni/Informatica o affini