Customer Quality
2 settimane fa
**Posizione**:
Per la BU qualità siamo alla ricerca di un CUSTOMER QUALITA'
A riporto del Direttore Qualità, la risorsa si occuperà di:
- gestione delle non conformità, con l'obiettivo di risolvere le principali non conformità di prodotto e di processo;
- garantire la corretta gestione del processo di problem solving fino alla verifica di chiusura delle azioni correttive implementate e misurazione della loro efficacia;
- assicurare l'analisi dei resi Cliente ed implementare azioni correttive;
- collaborare alla corretta gestione delle attività di preparazione in occasione di visite ed audit da parte dei Clienti;
- garantire il monitoraggio degli scostamenti rispetto agli indicatori programmati, ricercando le possibili cause e proponendo eventuali soluzioni in ottica di miglioramento continuo, informando il Responsabile di riferimento.
- Garantire il coordinamento degli eventuali "Resident" qualità a presidio dei rispettivi Clienti.
- Garantire la corretta gestione dell'interfaccia con il Cliente.
**Requisiti**:
laurea;
ottima conoscenza della lingua inglese;
esperienza di almeno 2/3 anni nel ruolo;
sarà considerato un plus la conoscenza di un'altra lingua (francese/tedesco);
capacità di problem solving.
**Altre informazioni**:
Sede di lavoro: Milano Nord Ovest
Ral 35/45.000 Euro
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