![AXA Group](https://proactuary.com/attachments/employer/0/934/152/271.png)
Operations - MO Team Lead
1 settimana fa
Operations - Middle Office Team LeadMilan, ItalyAs part of the Operations Division in AXA XL Italy, the Middle Office Team Lead oversees a team of Underwriting Assistants colleagues to ensure high quality, timely service to all stakeholders by acting as the primary point of contact from an operational perspective.
DISCOVER
your opportunity What will your essential responsibilities include?
Ensure that both individual & corporate targets are met while fostering continuous development of staff. Ensure that staff remain motivated, focused, engaged & act according to AXA XL commitments. Provide feedback to staff both formally & informally. Ensure staff professional update and continuous training.
Manage Interns/trainee onboarding and training on the job.
Ensure that all functions within the team follow relevant procedures, KPIs and are compliant with regulatory requirement.
Monitor and report fulfillment of MO KPIs to Operation Lead
Continually look to enhance the efficiency of the processes, find and implement solution to mitigate and improve them. Introduce, develop & document improved ways of data analysis and interpretation.
Coordinate meeting with important Stakeholder to monitor ongoing activities, check common procedures and objectives:
UWs, Claims, CC&CM and Reinsurance
Coordinate meeting with ESS Poland/ESS India teams to check activities and find solutions to improve processes.
Direct Management of owned accounts according to rules and guidelines reporting in a timely manner.
Act as an effective deputy/alternate for Middle Office Operations Lead/Manager as may be required.
This position reports to Operations Lead, ItalySHARE your talentWe are looking for someone who has these qualifications and skills.
Required skills and Abilities:
Demonstrate strong knowledge of insurance policy forms (Property and Casualty), operating systems, rating, coding, and policy administration.
Has knowledge of the insurance regulatory system and Underwriting process. Anticipate key issues and negotiate high stakes or multi-entities contracts. Awareness of compliance procedures & regulatory reporting requirements.
Focus on Customer centricity:
place the customer at the center of all decisions and actions. Leveraging technology and data, understand and anticipate customer needs and behaviors. Use empathic listening and formulate customized advices and solutions.
Demonstrate decision-making skills by selecting the relevant information among vast amounts of available data; perform a data and fact-based analysis of the situation, even in uncertain contexts.
Swiftly identify the alternatives and select the best one.Keep the focus on achieving his/her goals over time.
Demonstrate leadership and get the team to embrace his/her position. Remain composed and manage his/her own stress, without letting negative emotions linger.
Convey a clear vision, take others' perspectives into account and use data / facts to agree on a common vision and roadmap.
Reach a win/win closure of the situation, accepted by all parties involved.Have a logical and innovative approach providing solutions to complex problems. Able to work under his/her own initiative and manage priorities in order to meet tight deadlines.
Communicate and work in Italian and English.
FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.
How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.comCorporate ResponsibilityAt AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems.
From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact.
Our Future.– aligns key issues that are pertinent to our business – climate, water and financial resilience - and contributes to AXA Group's purpose to "Act for human progress by protecting what matters.".·Climate: We're reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.·Water: We're developing water resilience where it is — and will be — needed most.·Financial resilience: We're helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.·Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our "Hearts in Action" programs.
For more information, please see the Corporate Responsibility section on our website.Inclusion & DiversityAXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success.
That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, while creating an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.
It's about helping one another — and our business — to move forward and succeed.·Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe·Robust support for Flexible Working Arrangements·Enhanced family friendly leave benefits·Named to the Diversity Best Practices Index·Signatory to the UK Women in Finance CharterLearn more at AXA XL is an Equal Opportunity EmployerJob SummaryJob number:
AXA11215D Date posted :
Profession: Operational ExcellenceEmployment type: STANDARD
-
Operations Mo Team Lead
1 settimana fa
Milano, Lombardia, Italia AXA XL A tempo pienoMiddle Office Team LeadMilan, ItalyAs part of the Operations Division in AXA XL Italy, the Middle Office Team Lead oversees a team of Underwriting Assistants colleagues to ensure high quality, timely service to all stakeholders by acting as the primary point of contact from an operational perspective.DISCOVER your opportunityWhat will your essential...
-
Team Lead Operations
1 settimana fa
Milano, Lombardia, Italia Amazon A tempo pienoTeam Lead Operations - contratto di 6 mesi , Operations Supervisor In qualità di Team Lead sarete responsabili della gestione del turno, della supervisione e del coinvolgimento del team nella vostra area. Insieme al vostro manager e agli operatori di linea, lavorerete a stretto contatto per garantire che il reparto assegnato funzioni in linea con il piano e...
-
Team Lead Operations
1 settimana fa
Milano, Lombardia, Italia Amazon A tempo pienoTeam Lead Operations - contratto determinato 12 mesiIn qualità di Team Lead sarete responsabili della gestione del turno, della supervisione e del coinvolgimento del team nella vostra area. Insieme al vostro manager e agli operatori di linea, lavorerete a stretto contatto per garantire che il reparto assegnato funzioni in linea con il piano e che le...
-
Team Lead Operations
1 settimana fa
Milano, Lombardia, Italia Amazon Italia Transport Srl A tempo pienoDiploma di qualifica professionale (Livello 3 secondo il Quadro europeo delle qualifiche [EQF] )- Ottima padronanza della lingua italiana (parlato, ascolto, scrittura)- Padronanza base dell'inglese (A2, elementare-pre-intermedio)- Buone capacità di comunicazione- Capacità analitiche (capacità di identificare le cause alla radice dei problemi, prevedere i...
-
Operations Team Manager
1 settimana fa
Milano, Lombardia, Italia Gruppe Louis Vuitton A tempo pienoTake the next step in elevating your managerial career, by becoming a Team Manager for Operations in a Louis Vuitton Store in MilanFor more than 150 years Louis Vuitton has shared the spirit of excellence and passion. Louis Vuitton is on a perpetual mission to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled...
-
Operations Coordinator
1 settimana fa
Milano, Lombardia, Italia TIER Mobility A tempo pienoOperations CoordinatorTHE ROLE AND YOUR IMPACT AT TIERCoordinate and assign tasks to a team of (Lead) Operations Associates in your cityKeep track of the health of TIER's fleet, maximizing the number of operational vehicles and minimizing the number of inactive vehiclesSupervise (Lead) Operations Associates on shift and be the point of contact for any issues...
-
Italy Customer Operations Team Lead
1 settimana fa
Milano, Lombardia, Italia WeRoad A tempo pienoABOUT WEROAD:CONNECTING PEOPLE, CULTURES, AND STORIESFounded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, Switzerland, UK and Germany and FranceWith more than 160 team members and 2k Travel Coordinators, we are a community of travelers, united by their love for travel, adventure, and discovering faraway...
-
Team Lead
1 settimana fa
Milano, Lombardia, Italia sennder A tempo pienosennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Team Lead - Accounting & Taxto help us on our journey to revolutionise road freight logistics. You would join our Finance Team, based out of the Milan office and will...
-
Operations
1 settimana fa
Milano, Lombardia, Italia Motork A tempo pienoBusiness Operations Manager - Milan - MotorkCompetitive salary package, commensurate with experience26 days holidays + national bank holidaysIndividual training pathsOpportunity to develop and move within the companyNational and international mobility optionsYearly team activitiesFood canteen at the officeWe are an equal opportunities employer and welcome...
-
Team Lead
1 settimana fa
Milano, Lombardia, Italia Amazon City Logistica S.r.l. A tempo pienoOttima padronanza della lingua italiana (parlato, ascolto, scrittura)- Padronanza dell'inglese (B1, Intermedio)- Buone capacità di comunicazione- Capacità analitiche (capacità di identificare le cause alla radice dei problemi, prevedere i problemi esaminando i dati e i Key Performance Indicators)- Approccio proattivo e spiccato problem solving- Capacità...
-
CRM Team Lead
1 settimana fa
Milano, Lombardia, Italia Confidenziale A tempo pienoCompany DescriptionWe do. We dream. We deliver.Siamo un'agenzia leader a servizio completo basata sui dati e abilitata alla tecnologia' specializzata nella fornitura di esperienze cliente uniche e personalizzate su varie piattaforme e dispositivi. Collaboriamo con le 500 migliori aziende nella regione DACH e nell'Europa orientale e ci concentriamo sulla...
-
Team Lead
1 settimana fa
Milano, Lombardia, Italia Awin A tempo pienoPurpose of Position As the Team Lead Fraud Prevention, you will be responsible to prevent and detect fraudulent activities from publishers and partners in our affiliate marketing network and on our various online platforms. You will protect the Awin business, our customers, and our partners from non-compliant parties. You will lead a team of experienced...
-
Carrier Manager Team Lead
1 settimana fa
Milano, Lombardia, Italia sennder A tempo pieno_Carrier Manager Team Lead - Responsabile Ufficio Traffico_sennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Carrier Manager Team Lead - Responsabile Ufficio Traffico to help us on our journey to revolutionise road...
-
Team Lead, Carrier Manager
1 settimana fa
Milano, Lombardia, Italia sennder A tempo pienoCarrier Manager Team Lead - Responsabile Ufficio Trafficosennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Carrier Manager Team Lead - Responsabile Ufficio Traffico to help us on our journey to revolutionise road...
-
Team Lead
1 settimana fa
Milano, Lombardia, Italia Amazon A tempo pienoJob ID: | Amazon City Logistica S.r.l.In qualità di Team Lead sarete responsabili della gestione del turno, della supervisione e del coinvolgimento del team. Insieme al vostro manager e agli operatori di magazzino, lavorerete a stretto contatto per garantire il raggiungimento degli obiettivi e per la soddisfazione dei clienti. Una parte fondamentale delle...
-
Team Lead Account Management
1 settimana fa
Milano, Lombardia, Italia sennder A tempo pienosennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitise and automate all road logistics processes. We are a growing team looking for a Team Lead Account Management to help us on our journey to revolutionise road freight logistics. You would join our Operations Team, based out of the Milan office and...
-
Pet Team Lead
1 settimana fa
Milano, Lombardia, Italia GfK A tempo pienoCountryItalyJob FamilyClient SolutionsFor almost 90 years, GfK has been a reliable and trusted insight partner for the world's biggest companies and leading brands who make a difference in every consumer's life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business...
-
Operations Team Leader
1 settimana fa
Milano, Lombardia, Italia Gi Group spa A tempo pienoOperations Team Leader Luogo di lavoro: MilanoHiRevo LifeScience è la specializzazione di Gi Group Holding (www.Gigroupholding.It), dedicata a valorizzare le esperienze, le competenze e il potenziale dei candidati dei settori Farmaceutico e Medicale e per le mansioni legate all'assistenza al cliente del mondo distributivo con impatto sulla salute (Farmacie,...
-
operations team leader
1 settimana fa
Milano, Lombardia, Italia Gi Group spa A tempo pienoOPERATIONS TEAM LEADER - MILANO Luogo di lavoro: MilanoHiRevo LifeScience e' la specializzazione di Gi Group Holding (www.Gigroupholding.It), dedicata a valorizzare le esperienze, le competenze e il potenziale dei candidati dei settori Farmaceutico e Medicale e per le mansioni legate all'assistenza al cliente del mondo distributivo con impatto sulla salute...
-
Team Lead Sales Milan, Italy
1 settimana fa
Milano, Lombardia, Italia Sennder Italia A tempo pienosennder is Europe's leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We move trucks with courage and the power of data to unlock endless and sustainable capacity at exceptional quality. Get to know us better by reviewing our "About Us " presentation. We are a growing team...