Contact Center Associate
8 ore fa
Talent Solutions, part of Manpower Group, for an important pharmaceutical client based in Florence, is currently recruiting for a Contact Center Associate For a fixed term contract The resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact Center Department, reporting directly to the Service Operations and Digital Channels Manager. He/she will be responsible to manage customer relationship outbound (promotional/commercial focus) and inbound (first level for customer enquiries), with the objective to centralize and optimize contacts for a specific target of customers, also through new channels for interaction. MAIN ACTIVITIES AND RESPONSIBILITIES • Customer relationship outbound: management of promotional campaigns / order collection by phone and through CRM platform (SFDC) • Customer relationship inbound: management of customer requests/inquiries by phone and through CRM platform (first level) • Management of new communication channels with the customers (self service functionalities) • Analysis and optimization of target customers The candidate shall have a proven knowledge/experience on customer relationship activities and the ability to operate on a CRM platform for activities planning, execution, tracking and reporting. JOB REQUIREMENTS Degree in Economics or similar is preferable. Minimum 6 months experience in similar positions in Customer Service Depts , a specific experience in promotional/commercial activities is preferred. The candidate should have the following skills/characteristics: good relationship skills, flexibility, target-oriented approach and problem solving attitude. Language skills: intermediate English both spoken and written. vetrinabakeca
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Firenze, Provincia di Firenze, Italia ManpowerGroup A tempo pienoTalent Solutions, part of Manpower Group, for an important pharmaceutical client based in Florence, is currently recruiting for a Global Regulatory Affairs Operations Innovation and Information Management Senior Associate The resource will join the Global Regulatory Affairs Operations department as a Senior Associate in the Innovation and Information...
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Contact Center Associate...
2 settimane fa
Firenze, Italia Manpowergroup A tempo pienoTalent Solutions, part of Manpower Group, for an important pharmaceutical client based in Florence, is currently recruiting for a Contact Center Associate For a fixed term contract The resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact...
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Contact Center Associate
2 settimane fa
Firenze, Italia ManpowerGroup A tempo pienoTalent Solutions , part of Manpower Group, for an important pharmaceutical client based in Florence , is currently recruiting for a Contact Center Associate For a fixed term contract The resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact...
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Contact Center Associate
17 ore fa
Firenze, Italia ManpowerGroup A tempo pienoTalent Solutions, part of Manpower Group, for an important pharmaceutical client based in Florence, is currently recruiting for a Contact Center Associate For a fixed term contract The resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact...
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Contact Center Associate
23 ore fa
Firenze, Italia ManpowerGroup A tempo pienoTalent Solutions, part of Manpower Group, for an important pharmaceutical client based in Florence, is currently recruiting for a Contact Center Associate For a fixed term contract The resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact...
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Contact Center Associate
2 settimane fa
firenze, Italia ManpowerGroup A tempo pienoTalent Solutions , part of Manpower Group, for an important pharmaceutical client based in Florence , is currently recruiting for aContact Center AssociateFor a fixed term contractThe resource will be part of the Company Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact Center...
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Contact Center Associate
1 settimana fa
Firenze, Italia Menarini A tempo pieno**Overview**: - The resource will be part of CODIFI, the Company of Menarini Group managing customer service and order to cash processes for Italian Companies, and, in particular, will be integrated in Contact Center Department, reporting directly to the Service Operations and Digital Channels Manager. He/she will be responsible to manage customer...
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CRM Contact Center Specialist – Outbound
2 settimane fa
Firenze, Italia ManpowerGroup A tempo pienoA leading recruitment firm is seeking a Contact Center Associate in Florence, Italy. The role involves managing customer relationships through outbound and inbound communications, utilizing CRM tools, and optimizing interactions. Ideal candidates should have at least 6 months in customer service with a focus on promotional activities, possess a degree in...
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Operatore Contact Center
5 giorni fa
Firenze, Italia Safety21 SpA A tempo pienoIl Gruppo Safety21, specializzato in soluzioni di outsourcing per la sicurezza stradale e la smart mobility, offre alle Pubbliche Amministrazioni soluzioni tecnologiche avanzate e integrate che garantiscono una copertura completa di tutto il processo di gestione delle contravvenzioni del Codice della Strada, dalla rilevazione della violazione alla gestione...
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Warehouse Associate
4 giorni fa
firenze, Italia Holland Roofing A tempo pienoHolland Roofing is looking for a dependable and reliable Warehouse Associate for the Florence, KY warehouse.Shift: Monday through Friday 7AM to 3:30PMResponsibilitiesMaintain warehouse organization and cleanlinessLoading and unloading freight accurately and sort according to size of freight and destinationRequires driving company truck to bring materials to...
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Warehouse Associate
3 giorni fa
firenze, Italia Holland Roofing A tempo pienoHolland Roofing is looking for a dependable and reliable Warehouse Associate for the Florence, KY warehouse.Shift: Monday through Friday 7AM to 3:30PMResponsibilitiesMaintain warehouse organization and cleanlinessLoading and unloading freight accurately and sort according to size of freight and destinationRequires driving company truck to bring materials to...
