Field Service Engineer

Field Service Engineer / Pharmaceutical Automation Technician Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex pharmaceutical equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Service Engineer / Service Technician to join their team. (Equipment training provided). Why This Company? This leading automation manufacturer has grown 20% over the past 12 months and in line with the acquisition of new customers and market demand for their equipment they have ambitious plans to expand their support function across Europe. Operating in rapidly expanding markets such as pharmaceuticals and recognised for offering some of the industry’s most advanced equipment, they pride themselves on their detailed attention to customer needs and dedication to the highest standards of performance and quality. Rewards & Benefits €40K - €48K Basic Salary (dependent on experience) Additional 1 Month Salary paid as a bonus each December Performance Bonus €15-20K Overtime (paid at 1.5x) €600 Vacation Pay Company Car (with private use allowed) Travel Expenses All local requirements – Pension, Healthcare, Holidays etc About The Role As a Service Engineer / Service Technician you will work from a home office and be responsible for: Operating in an 80% mechanical and 20% electrical role. Working within a service engineering team supporting pharmaceutical manufacturers across Italy. Attending a low number of customer calls as each case can be extremely complicated and time consuming. On rare occasions operating as part of an installation team to complete new equipment installations, commissioning and user training. Supporting customers outside of Italy should an emergency occur requiring your support. Working to preventative maintenance and installation work which is often booked 2-3 months in advance, whilst also reacting to more pressing breakdowns and repairs. Working with the engineering planner to coordinate activities and movements. Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding, problem resolution and repair. Completing service visit reports. About You The successful candidate will possess at least 2 years of service engineering / technician experience, gained working on complex pharmaceutical automation equipment (robotics, conveyors, pick/place or other pharmaceutical manufacturing equipment. Candidates must speak advance level English, a good level of Italian and be multiskilled with a mechanical focus. You must be comfortable with travel and nights away when needed. A degree level education is beneficial, but not essential, as is experience working in a cleanroom or sterile environment. It is, however, essential you have a logical and methodical approach to finding faults and be comfortable with travel and spending time away from home. A valid local driving license is essential, as is the right to work in Italy. My client doesn’t offer sponsorship. Interested in this role? Here’s what happens next… Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days. Thank you for taking the time to read about this opportunity. We look forward to hearing from you, Team Mase. J ob Ref: 159-1319-LI Service Engineer / Service Technician – Pharmaceutical Automation Equipment Location: Based within a 1.5-hour commute of Rome or Milan Keywords: Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Customer Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Field Technician, Service Technician, Senior Technician, Support Technician, Installation Technician, Engineering, Mechanical Engineering, Electrical Engineering, Electronic Engineering, Mechatronic, Industrial Automation, Robotics, Automated Sampling, Robots, HMI, Controls, Batch Processing, High Throughput Content Screening, Pharmaceuticals, Tablet Counters, Tablet Press, Liquid Filling, Automated Robotics, Motion Control, Industry 4.0, Smart Manufacturing, Cleanroom, Sterile, Scientific Instruments, Centrifuge, Microscopy, Valves, Pumps, Flow Control, Capital Equipment