Front Office Manager
7 giorni fa
We are looking for a Front Office Manager to lead our reception team and ensure exceptional guest experience at MClub Lipari for the upcoming 2026 season. The role involves planning daily operations, supervising staff, handling guest requests, and driving service excellence. Key Responsibilities : Planning Front Office operations based on occupancy forecasts Supervises Front Office team and ensures service standards Handles guest requests, complaints, and feedback directly Communicates guest needs across departments to ensure resolution Authorizes spending limits, room credits, and department budgets Participates in recruitment, training, and performance reviews Promotes upselling and cross-selling to boost revenue Leads internal meetings and attends cross-departmental sessions Monitors costs, revenue, and financial performance of the Rooms division Reviews performance reports and KPIs Works toward guest satisfaction targets and review score goals Requirements : Proven experience in luxury hospitality, preferably in 5-star hotels Strong knowledge of front office operations and guest service standards Proficiency in Opera PMS and other hotel management systems Leadership skills and ability to manage and motivate a team Excellent communication and interdepartmental coordination abilities Fluency in English; additional languages are a plus Problem-solving attitude and attention to detail What we offer: Seasonal contract Accommodation available Career growth opportunities within the company Dynamic and collaborative work environment Ongoing training and access to professional development courses
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Front Office Manager
3 settimane fa
Sciacca, Sicily, Italy, IT Mangia's A tempo pienoWe are looking for a Front Office Manager to lead our reception team and ensure exceptional guest experience at MClub Alicudi for the upcoming 2026 season. The role involves planning daily operations, supervising staff, handling guest requests, and driving service excellence. Key Responsibilities : Planning Front Office operations based on occupancy...
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Front Office Manager
2 settimane fa
Sciacca, Sicily, Italy, IT Mangia's A tempo pienoWe are looking for a Front Office Manager to lead our reception team and ensure exceptional guest experience at Torre del Barone Resort & Spa for the upcoming 2026 season. The role involves planning daily operations, supervising staff, handling guest requests, and driving service excellence. Key Responsibilities : Planning Front Office operations based on...
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Front Office Agent
3 settimane fa
Sciacca, Sicily, Italy, IT Mangia's A tempo pienoStiamo cercando per la stagione estiva 2026 Front Office Agent da inserire nelle nostre strutture di Sciaccamare ( Torre del Barone Resort & Spa, Mclub Lipari, Mclub Alicudi, Mclub Cala Regina). La risorsa ideale accoglie, registra e assiste i clienti, garantendo un servizio efficiente e cortese durante tutto il soggiorno. Contribuisce alla soddisfazione...
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Front Office Manager
2 settimane fa
Castelvetrano, Sicily, Italy, IT Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
3 settimane fa
Augusta, Sicily, Italy, IT Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
3 settimane fa
Ragusa, Sicily, Italy, IT Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
3 settimane fa
Campofelice di Roccella, Sicily, Italy, IT Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
1 settimana fa
Budoni, Sardinia, Italy, IT Mangia's A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
3 settimane fa
Livorno, Tuscany, Italy, IT Ali Professional A tempo pienoAli Professional , divisione Lifestyle, specializzata nella ricerca e selezione di profili altamente qualificati, ricerca per una prestigiosa struttura ricettiva sulla costa toscana un/a: Front Office Manager Un luogo dove la natura incontra l’ospitalità, dove ogni dettaglio è pensato per offrire un’esperienza autentica e di qualità. La struttura,...
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Housekeeping Manager
3 settimane fa
Sciacca, Sicily, Italy, IT Mangia's A tempo pienoWe are looking for a Housekeeping Manager to lead our housekeeping team and ensure the highest standards of cleanliness and comfort at MClub Alicudi for the upcoming 2026 season. The role involves organizing daily operations, supervising staff, maintaining brand standards, and enhancing the overall guest experience. Key Responsibilities : Plans housekeeping...
