Guest Experience Agent

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear...

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...

What will be your mission? As Concierge , your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel. What will you do? Anticipate all guest needs and handle all guest inquiries. Excellent knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative...

SALES AND STATION AGENT Candidates who do not belong to Protected Categories (Law 68/99) will not be considered for further steps. Job Description: · Carries out Reservation/Booking, Ticket Sales, Information and Passenger (Operations) (Check-in, Manifest preparation) services at the Airport Office. · Provides information to the passengers in relation to...

Corinthia Rome is preparing to open its doors, bringing a new level of luxury hospitality to the heart of the Eternal City. As we build an exceptional Food & Beverage team, we are looking for a passionate and highly skilled Sommelier to elevate the guest experience through outstanding wine service and expert recommendations. If you have a refined palate, a...

Purpose of the job In the framework of our Sales Department, we are looking for 1 Indoor Sales Agent for our Rome site that, in the organization, will report to the Business Development Manager. The purpose of the job is to provide quality, pro-active commercial services to a portfolio of key Corporate and Agency accounts and to the team of Air France KLM...

About the Role As we prepare for the upcoming opening of Corinthia Rome with Carlo Cracco, we are seeking a Maître D’ who embodies elegance, confidence, and a deep passion for refined hospitality. You will be the orchestrator of the dining room, leading a young and talented team while ensuring every detail reflects the elevated style and personality of...

We are looking for a motivated SPA Receptionist to join our pre-opening team. The role will report to the Head Therapist & SPA Supervisor. Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy’s...

Chef de Rang – Breakfast & Room Service The Pantheon Iconic Rome Hotel, Autograph Collection Rome, Lazio, Italy – On-site The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5-star hotels in Rome, is looking for a passionate and service-oriented Chef de Rang – Breakfast & Room Service to join our Food & Beverage...

About the Role For our upcoming opening with Corinthia Rome and Carlo Cracco, we are looking for a polished and dynamic Chef de Rang. You will manage your station confidently, ensuring each guest interaction reflects our refined contemporary dining experience. Key Responsibilities: Lead your section with precision Present menus, take orders, guide guests...