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Customer Service
2 mesi fa
Customer Service is located in Arcore.
This position interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities and data entry skills are essential for candidates. Customer Service manages the customers production needs, schedule delivery plans with Operations and ensure the execution of delivery plans.
Key accountabilities
- Enter paper orders into SAP;
- check the correct data entry of electronic order on SAP and make corrections if necessary;
- check the accuracy of delivery order in respect to the contracts stipulated by S&M;
- coordinate customers' needs with production planners to define the delivery plan;
- responsible for organization freights;
- issue the shipping documents (delivery note, labels, invoice, declarations);
- analyze the customers' demand trend;
- check and discuss with the customer the main KPI (the Delivery performances, claims...).
Internal Use Only: Salary
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BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
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Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now
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