Field Service Engineer

4 settimane fa

Florence, Toscana, Italia Stryker A tempo pieno
Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers?


As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need.

Stryker is also consistently listed as a Best Place to Work' and offers great benefits and perks like tuition reimbursement and a wellbeing program (*Benefits vary by country)


We are delighted to present a new opportunity to join Stryker as a field service engineer, for the Central region of Italy .


Ideal localization :
Emilia-Romagna (Bologna), Toscana (Firenze)

Travels within the Central region will be a regular occurrence .


The Field Service Engineer is primarily responsible for maintaining a professional and cost-effective business of repair and preventive maintenance services on Stryker products while ensuring compliance with the manufacturer's quality system and specifications.

He / she provides technical assistance and documentation to internal and external customers.


You will be working for multiple Stryker customers related products such as Surgical, Head & Neck, Interventional Spine and Endoscopy.

Service Responsibility

Repair and check electronic / mechanical Stryker products

Do annual check and calibration according to MDR on customer site

Fulfill Service contracts with planned maintenances

Installation of Stryker systems on customer site ()

Software & Hardware Upgrades

Delivery of technical Training to internal & external

Reporting

Efficient and thorough documentation of service activities for internal and external reference

Scheduling of Customer visits in cooperation with Customer service

Ensure traceability of all field-based Stryker products through reporting tools

Attend team meetings, deliver presentations to encourage team development

Sales Support

Give technical support to Product Managers and sales staff

Give technical support to Customers and Sales Department

Give IT support on certain instruments

Escalade opportunities and issues appropriately

Head office support

Ensure excellent follow-up on all customer initiated issues

Ensure service provided is invoiced if not under warranty

Your profile

Education

Educated to degree level is preferable with experience in at least one of the following :

Biomedical, Electrical or Mechanical Engineering

Service and maintenance of medical equipment

Fluency in both spoken and written English (technical and medical)

Fluency in Italian

Adequate IT-knowledge (Microsoft Office, Lotus Notes, Outlook, ERP )

Full Driver's license

Experience

You have knowledge in medical electronics, combined with good mechanical skills

You have knowledge of the hospital environment and health care work

IT experience on administrative and technical level

Working conditions

Work will take place in a varied range of scenarios including the workshop, hospitals, and theatres.

Field Service Engineers will be expected to engage with key customers and stakeholders including Theatre Staff, EBME Staff and Managers, CSSD Staff, Procurement and Purchasing Staff


Travel will be a regular occurrence within the defined region, in which case accommodation will be provided or arranged to the standard level within Stryker travel policy.


What we offer you :
Company Car.

As this is a field-based role with a travel-percentage of 80-90%, you will be provided with a customized company car including fuel card and all services.

Stryker Product Training. You will receive specific product training and shadowing opportunity to become successful in this role.

Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.

We grow talent.

At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.

Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.

Competitive salary. With us, you will receive a competitive salary commensurate with your job.

Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded.

Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.

We kindly ask you to apply with your English resume, please note English is our business language. We are unable to process applications in Italian. thank you in advance.


About Stryker Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.


The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.

Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at

Più di 30 giorni fa

  • Field Service Engineer

    3 settimane fa

    Florence, Toscana, Italia bioMerieux SA Career Site - MULTI-LINGUAL A tempo pieno

    A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.Our teams working across our digital transformation and information technology areas are literally changing healthcare through technology....

  • Field Service Engineer

    16 ore fa

    Florence, Toscana, Italia bioMerieux SA Career Site - MULTI-LINGUAL A tempo pieno

    A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.Our teams working across our digital transformation and information technology areas are literally changing healthcare through technology....

  • Solution Field Application Engineer

    2 settimane fa

    Florence, Toscana, Italia Arrow Electronics A tempo pieno

    Position:Solution Field Application EngineerJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Most people live in the present. The world of now....

  • Solution Field Application Engineer

    16 ore fa

    Florence, Toscana, Italia Arrow Electronics A tempo pieno

    Position:Solution Field Application EngineerJob Description:As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Most people live in the present. The world of now....

  • Industrialization Engineer

    4 settimane fa

    Florence, Toscana, Italia Alstom A tempo pieno

    Req ID:453593 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...

  • Project Quality Engineer

    4 settimane fa

    Florence, Toscana, Italia Alstom A tempo pieno

    We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000...

  • After Sales Engineer

    16 ore fa

    Florence, Toscana, Italia Alstom A tempo pieno

    We create smart innovations to meet the mobility challenges of todayand tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global communityof more than people...

  • After Sales Engineer

    2 mesi fa

    Florence, Toscana, Italia Alstom A tempo pieno

    We create smart innovations to meet the mobility challenges of todayand tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global communityof more than people...

  • Railway Junior Assessor

    7 giorni fa

    Florence, Toscana, Italia RINA A tempo pieno

    RINA is currently recruiting for a Railway Junior Assessor to join its office in Genoa, Italy within the Transport & Infrastructure Certification Division.MissionThe candidate will execute specific tasks as a member of teams for the Independent Safety Assessment (ISA), European Certification according to TSI-CCS and Testing of trackside and onboard signaling...

  • Railway Junior Assessor

    16 ore fa

    Florence, Toscana, Italia RINA A tempo pieno

    RINA is currently recruiting for a Railway Junior Assessor to join its office in Genoa, Italy within the Transport & Infrastructure Certification Division.MissionThe candidate will execute specific tasks as a member of teams for the Independent Safety Assessment (ISA), European Certification according to TSI-CCS and Testing of trackside and onboard signaling...

  • Account Manager, Clinical Diagnostics

    4 giorni fa

    Florence, Toscana, Italia bioMérieux A tempo pieno

    A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.Our teams working across our digital transformation and information technology areas are literally changing healthcare through technology....

  • Account Manager, Clinical Diagnostics

    16 ore fa

    Florence, Toscana, Italia bioMérieux A tempo pieno

    A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety.Our teams working across our digital transformation and information technology areas are literally changing healthcare through technology....

  • Administrative Assistant

    6 giorni fa

    Florence, Toscana, Italia United Nations Children's Fund A tempo pieno

    Job DescriptionDescription –>The Administrative Assistant (Procurement and Finance), provides a range of administrative and financial support to the efficient implementation of a broad range of administrative, procurement, and financial functions, ensuring accurate and timely delivery while promoting a client-based, quality, and results-oriented approach...

  • Administrative Assistant

    16 ore fa

    Florence, Toscana, Italia United Nations Children's Fund A tempo pieno

    Job DescriptionDescription –>The Administrative Assistant (Procurement and Finance), provides a range of administrative and financial support to the efficient implementation of a broad range of administrative, procurement, and financial functions, ensuring accurate and timely delivery while promoting a client-based, quality, and results-oriented approach...

  • Administrative Assistant

    16 ore fa

    Florence, Toscana, Italia United Nations Children's Fund A tempo pieno

    Job DescriptionDescription –>The Administrative Assistant (Procurement and Finance), provides a range of administrative and financial support to the efficient implementation of a broad range of administrative, procurement, and financial functions, ensuring accurate and timely delivery while promoting a client-based, quality, and results-oriented approach...

  • Administrative Assistant

    4 settimane fa

    Florence, Toscana, Italia United Nations Children's Fund A tempo pieno

    Job DescriptionDescription –>The Administrative Assistant (Procurement and Finance), provides a range of administrative and financial support to the efficient implementation of a broad range of administrative, procurement, and financial functions, ensuring accurate and timely delivery while promoting a client-based, quality, and results-oriented approach...

  • Administrative Assistant

    1 mese fa

    Florence, Toscana, Italia United Nations Children's Fund A tempo pieno

    Job DescriptionDescription –>The Administrative Assistant (Procurement and Finance), provides a range of administrative and financial support to the efficient implementation of a broad range of administrative, procurement, and financial functions, ensuring accurate and timely delivery while promoting a client-based, quality, and results-oriented approach...

  • Administrative Assistant

    16 ore fa

    Florence, Toscana, Italia United Nations Children's Fund A tempo pieno

    Job DescriptionDescription –>The Administrative Assistant (Procurement and Finance), provides a range of administrative and financial support to the efficient implementation of a broad range of administrative, procurement, and financial functions, ensuring accurate and timely delivery while promoting a client-based, quality, and results-oriented approach...

  • Aero Alliance Repair Development Product Manager

    1 mese fa

    Florence, Toscana, Italia GE Vernova A tempo pieno

    Job Description SummaryThe Aero Alliance Repair Development Product Manager will support newrepair development, working closely with GE Aerospace & Channels (Ge Vernova and Baker Hughes) engineering teams as well as other suppliers to identify, build the business case for and execute new Repair development to drive product cost out, improved turnaround time...

  • Aero Alliance Repair Development Product Manager

    16 ore fa

    Florence, Toscana, Italia GE Vernova A tempo pieno

    Job Description SummaryThe Aero Alliance Repair Development Product Manager will support newrepair development, working closely with GE Aerospace & Channels (Ge Vernova and Baker Hughes) engineering teams as well as other suppliers to identify, build the business case for and execute new Repair development to drive product cost out, improved turnaround time...