Field Service Engineer

3 settimane fa

Milan, Italia Philips A tempo pieno

Job TitleField Service Engineer

Job Description

Field Service Engineer:

This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems, mainly in CardioVascular segment within an assigned geographical area ( North-West Italy ).

Your role:

  • Build credibility and trust with customers by conducting pro-active customer visits.
  • Provide appropriate, timely, and regular communications to customer and internal key stakeholders regarding customer and equipment issues.
  • Demonstrate a sense of urgency to identify and resolve customer issues. Follow the appropriate escalation process.
  • Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, meeting commitments and arrival times. Understand customer's business and competitive environment.
  • Manage company assets effectively in accordance with established Philips processes and guidelines including labour time, parts ordering and returns, tools and test equipment calibration, purchase orders, equipment, company vehicles, business expenditures, etc.
  • Must be qualified and perform work in at least one modality, but may be asked to become qualified in and perform work in multiple modalities. Maintains knowledge of technical advances and current industry trends, seeking out formal and informal training opportunities.
  • Independently resolve equipment and customer issues.



You're the right fit if you have:

  • BA Degree or High school graduate or vocational certification in electronics, biomedical equipment servicing/engineering or equivalent combination of education and experience in the electronics industry, preferably in a Health Tec environment.
  • 2-3 years of experience in biomedical environment in the technical service segment.
  • Understand and apply electronic, mechanical, and networking theory to install, diagnose and repair equipment including knowledge and use of all necessary tools and test equipment.
  • Strong organizational skills, self-disciplined and the ability to work independently.
  • Ability to effectively operate in a team driven environment to achieve assigned goals and objectives.
  • Ability to adapt to changing work requirements in a complex, fast-paced environment.
  • Oral and written communication skills in English in addition to Italian as local language.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is a field role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business .
  • Discover our rich and exciting history .
  • Learn more about our purpose .


If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .

#LI-EU

#J-18808-Ljbffr

  • Field Service Engineer

    2 mesi fa

    Milan, Italia Philips A tempo pieno

    JOB DESCRIPTION Job Title Field Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems , mainly in ...

  • Field Service Engineer

    2 mesi fa

    Milan, Italia Philips A tempo pieno

    JOB DESCRIPTION Job Title Field Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems , mainly in ...

  • Field Service Engineer

    6 mesi fa

    Milan, Italia HITACHI ENERGY ITALY S.P.A. A tempo pieno

    Description : For the Business Unit Grid Integration we are looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with Hitachi Energy standard processes and safety guidelines. Responsibilities: Perform Service tasks, identify technical problems and make analysis through remote...

  • Field Service Engineer

    4 settimane fa

    Milan, Italia oilandgas.org.uk A tempo pieno

    Field Service EngineerWe have an opportunity for a Field Service Engineer to join us at Honeywell.For our Honeywell Process Solution (HPS) organization we are currently looking for Field Service Engineers who will be responsible for installing, maintaining, and configuring Honeywell Industrial Control & Safety (SAS) systems and Supervisory Control and Data...

  • Field Service Engineer

    1 mese fa

    Milan, Italia oilandgas.org.uk A tempo pieno

    Field Service EngineerWe have an opportunity for a Field Service Engineer to join us at Honeywell.For our Honeywell Process Solution (HPS) organization we are currently looking for Field Service Engineers who will be responsible for installing, maintaining, and configuring Honeywell Industrial Control & Safety (SAS) systems and Supervisory Control and Data...

  • Field Service Engineer

    1 mese fa

    Milan, Italia Bruker A tempo pieno

    Overview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been...

  • Field Service Engineer

    3 settimane fa

    Milan, Italia Nettowork Srl A tempo pieno

    NETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati.Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione. Posizione: Stiamo cercando un Field Service Engineer nel campo dei...

  • Software Engineer Oracle Field Service Cloud

    3 settimane fa

    Milan, Italia Faboci Srl A tempo pieno

    Faboci Srl è una realtà innovativa e dinamica in continuo divenire – MAKE IT EASY. Professionisti del recruiting ICT si sono incontrati con esperti della formazione tecnica; assieme, queste due sfere di competenza hanno dato vita a una risposta univoca alle più attuali ed urgenti esigenze del mercato.Per un'azienda che offre soluzioni digitali...

  • Field Service Engineer

    3 settimane fa

    Milan, Italia Nettowork Srl A tempo pieno

    NETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati.Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione.Stiamo cercando un Field Service Engineer nel campo dei Semiconduttori e...

  • Field Service Engineer

    3 settimane fa

    Milan, Italia Nettowork Srl A tempo pieno

    NETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati.Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione.Stiamo cercando un Field Service Engineer nel campo dei Semiconduttori e...

  • Field service Intern

    2 settimane fa

    Milan, Italia Signify A tempo pieno

    Job Title: Field Service Intern We’re looking for a junior Field Service Intern to join our Customer Satisfaction Team in Milano. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re...

  • Field Service Engineer

    3 mesi fa

    Milan, Italia Sungrow - EMEA A tempo pieno

    Your missionHey there and welcome to your new Opportunity with us.Being a Field Service Engineer is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:Interface between our customers and SungrowTake ownership of dispatched customer...

  • Field Service Engineer

    1 mese fa

    Milan, Italia Telema international A tempo pieno

    Prestigioso costruttore, operante nel settore delle macchine utensili, ci ha incaricati di cercare una/unField Service Engineer – Programmatore FanucRif. 12/22La risorsa verrà inserita all’interno del team di assistenza tecnica, che effettua interventi su tutto il territorio nazionale.Nello specifico, dopo un periodo iniziale di formazione, si occuperà...

  • Field Service Engineer

    4 settimane fa

    Milan, Italia Telema international A tempo pieno

    Prestigioso costruttore, operante nel settore delle macchine utensili, ci ha incaricati di cercare una/unField Service Engineer – Programmatore FanucRif. 12/22La risorsa verrà inserita all’interno del team di assistenza tecnica, che effettua interventi su tutto il territorio nazionale.Nello specifico, dopo un periodo iniziale di formazione, si occuperà...

  • Field Service Engineer Italy

    2 mesi fa

    Milan, Italia Cytiva A tempo pieno

    Be part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...

  • Field Service Engineer Italy

    3 mesi fa

    Milan, Italia Cytiva A tempo pieno

    Be part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...

  • Field Service Engineer Italy

    2 mesi fa

    Milan, Italia Cytiva A tempo pieno

    Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to...

  • Field service engineer italy

    4 settimane fa

    Milan, Italia Cytiva A tempo pieno

    Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health.Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...

  • Field Service Engineer

    3 settimane fa

    Milan, Italia EOS GmbH A tempo pieno

    We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in Italy, mainly in the Trento Region.TECHNOLOGY is what unites us. MEANINGFUL are our daily actions. INDEPENDENT is what we remain. We believe we can help create a better world for everyone - this is what EOS stands for.Your MissionYou install,...

  • Field Application Engineer

    7 giorni fa

    Milan, Italia IC Resources A tempo pieno

    Field Application Engineer - Semiconductors - France/Italy A great opportunity for a Field Application Engineer to join a well-known global semiconductor manufacturer whose solutions are at the heart of some of the most exciting products and technologies of today and the future. Suitable candidates will have a strong technical background within electronics...